Guest Service Associate

Job DescriptionJob Description: As a Guest Service Agent, your primary responsibility is to deliver exceptional customer service in a courteous manner. You will play a crucial role in ensuring the satisfaction of our guests throughout their stay. Key responsibilities include: Taking reservations and managing the booking processWarmly greeting and registering guests upon arrivalProviding outstanding guest service throughout their staySettling guest accounts accurately and efficiently upon departureHandling guest inquiries, requests, and comments promptly and effectivelyEnsuring that guests' needs and preferences are met to enhance their overall experienceQualifications: To excel in this role, you should possess the following qualifications:

A strong focus on delivering exceptional customer servicePrior experience in front office operations in a resort or hotel is preferredExcellent communication skills with fluency in EnglishFlexibility to work shifts, weekends, and public holidays as requiredProficiency in Ms Office & Opera softwareExperience with Opera PMS preferred, with at least 1 year of experienceIf you are passionate about providing top-notch guest service and thrive in a dynamic hospitality environment, we encourage you to apply for this exciting opportunity. Job Types: Full-time, PermanentPay: AED1,200. 00 - AED1,500. 00 per monthAbility to commute/relocate: Umm al-Quwain City:

Reliably commute or planning to relocate before starting work (Preferred)Job Type: Full-timePay: AED1,200. 00 - AED1,500. 00 per monthJob Id: aCfoHqQZsr7/Ay2zpFzZkDyB7jamk2x/qY1LI7r1TFEJFz1kuAlQY0G5FPK8XI/7/p4cRraVxkCswUdIGs5rH0UT3wADPKcQblOFb8a6lqEGVxyFeM2Ic7r20+MJ