Business Analyst - Client Lifecycle Management (CLM)
Posted: 2 days ago
Job Description
Our client is looking for Business Analysts to support transformation projects within the Client Lifecycle Management (CLM) space. The ideal candidate will play a key role in bridging business objectives with technology solutions, ensuring that requirements are accurately captured, well-defined, and aligned with strategic, operational, and regulatory needs across the Asia region.Responsibilities:Requirements Gathering & DocumentationElicit, analyse, and translate business needs into clear, detailed, and actionable business requirements, features, and user stories for development and delivery teams.Maintain high-quality documentation, ensuring that business requirements are traceable through to functional and technical implementation.Process Modelling & AnalysisSupport process modelling exercises to identify gaps, inefficiencies, and improvement opportunities across business workflows.Conduct impact assessments to evaluate the implications of new initiatives or regulatory changes on existing systems, processes, and controls.Stakeholder ManagementWork closely with the Product Owner (PO) and key business stakeholders to define priorities, clarify requirements, and align deliverables with strategic objectives.Support the PO in stakeholder engagement, ensuring timely communication of progress, challenges, and dependencies.Estimation & Planning SupportSupport the estimation of new requirements and change requests by collaborating with technical teams and vendors to assess scope, complexity, and effort.Compliance & Regulatory AlignmentEnsure all requirements and proposed solutions are compliant with applicable regulatory frameworks, internal policies, and industry standards.Work with Compliance and Risk stakeholders to validate that business and system changes adhere to MAS and HKMA guidelines for Private Banking.Vendor Management & Solution IntegrationCollaborate with vendors to evaluate solutions, manage integration efforts, and ensure external systems meet business and compliance expectations.Support testing and validation activities to ensure vendor deliverables align with requirements and quality standards. Skillsets preferredBachelor’s degree in Business, Finance, Information Technology, or a related discipline.Proven experience as a Business Analyst within the Private Banking, Wealth Management, or Financial Services industry.Strong understanding of the Asia Compliance landscape, particularly MAS (Monetary Authority of Singapore) and HKMA (Hong Kong Monetary Authority) regulations and recommendations.Hands-on experience in vendor management and solution integration, ideally within complex financial system environments.Solid analytical and problem-solving skills with the ability to translate complex business needs into clear technical specifications.Strong interpersonal and communication skills, with the ability to engage effectively with senior stakeholders and cross-functional teams.Experience using Agile methodologies and tools (e.g., JIRA, Confluence) for requirement tracking and collaboration.
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