Business Analyst

About Us:Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.Our Culture:At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible. We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment. Our Firm’s success is built on the unique skills, perspectives, experiences and values of each individual. We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all.Role Overview:Our Toronto office is currently seeking a motivated and organized Business Analyst to support the Project Management Office (PMO). The Business Analyst evaluates business needs to deliver data-driven solutions that enhance efficiency and performance. Key responsibilities include gathering requirements, stakeholder engagement, and bridging business and technical teams. The role involves managing process mapping of current and future states to identify gaps, assess change impact, and support successful implementation of improvements aligned with strategic objectives. This individual will also assume the role of project manager when necessary.The successful candidate will be responsible for:Developing business process design standards, practices, tools and templates to support enterprise projects and business process improvement initiatives.Documenting business requirements, process design deliverables, solution selection tools, use cases, test cases and functional specifications. Collaborating with project team members to assesses project and/or process scope to properly identify people, process, and technology impactsConducting meetings/facilitated workshops to elicit both functional and technical requirements.Collaborating with stakeholders to ensure requirements are clear, complete, and aligned to business objectives.Acting as liaison between business and technology teams to ensure business requirements are well understood.Conducting market research, identifies, and proposes viable solutions and facilitates solution selection with vendors; ensures related business, technical and hardware needs are addressed.Designing test plans and scripts to support UAT and Pilot activities.Coordinating stakeholder involvement in UAT and Pilot activities; summarizes feedback and facilitates changes to solution design, as required.Collaborating with project team members to ensure process design deliverables provide required inputs to organization change management and training activities.Collaborating effectively with PMO and project team members to provide process design subject matter expertise; actively participates in project lessons learned activities and contributes to PMO knowledge repository and continuous improvement efforts.Providing guidance and support to stakeholders, identifies, and navigates risks and/or issues as they arise and acts as a solution champion.Collaborating with business and technology teams to ensure the solution is delivered according to documented requirements and successfully integrated into Cassels operations.Providing status updates on project related tasks, supports, and participates in PMO activities and forums to effectively manage resources and organizational change across the Portfolio.Contributing to Cassels PMO Knowledge repository by providing deliverables, approaches, templates, lessons learned and recommendations for continuous improvement.Acting as a process design “mentor” as required, to others in the PMO.Occasionally assuming the role of Project Manager when required.The successful candidate must have the following education, experience and/or demonstrated skills:Post-secondary education in business analytics, business administration, information technology or a related discipline, or equivalent work experience. A post-graduate education is considered an asset.Certification in Business Analytics or Business Process Management preferred (CBAP, PBA, BPM, Six Sigma, Lean).3-5 years related experience in business analysis and/or process design and, project delivery in the public or private sector.Strong interpersonal, relationship management and communication skills (both written and oral).Knowledge of project delivery practices and standards across the project life cycle.Ability to manage multiple projects and initiatives, prioritizing conflicting priorities with limited resources, and successfully meeting project objectives.Proactive, positive approach and solution oriented.Project Management Professional (PMP), an asset.ProSci certification and/or experience in Organizational Change Management (OCM), an asset.Advanced knowledge of Visio preferred.Advanced knowledge of MS suite of products (Word, Excel, PowerPoint, Outlook).Law firm or Professional Services/Consulting experience, an asset.Employment Type: Permanent, Full-TimeWhat we offer:Competitive compensation + Extended Health & Dental Care.RRSP Matching Program.Education/tuition allowance.Fitness Reimbursement Program.Diversity and Inclusion Centric Culture.A Culture of Wellness: Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well-being of our employees by providing resources, services, training and support on an ongoing basis.A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year.A business casual dress code (client/day specific).Employee referral bonus.A hybrid work environment.Cassels is an equal opportunity employer with a strong commitment to diversity, inclusion, equity and an accessible environment. It is our priority to remove barriers to provide equal access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. All qualified candidates are encouraged to apply, and we will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests.We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted. We regret that we are unable to respond to individual inquiries about application status, unless required for accommodation purposes.