Business Analyst (Contract or Fixed Term)

We’re seeking a capable and confident Business Analyst to join our operations in South Africa on a contract or fixed-term basis, helping shape and improve the way we work across the Company.This is an excellent opportunity for someone to contribute to real transformation, mapping current and future business processes, engaging with stakeholders, and ensuring solutions meet the needs of the business from start to finish.Summary:You'll play a key role in documenting and improving business processes, gathering and validating requirements, and supporting delivery teams throughout the project lifecycle. From facilitating workshops to guiding user acceptance testing, your work will help ensure successful, user-focused outcomes.We're particularly keen to hear from candidates with experience in the Microsoft 365 suite, especially those confident recommending and developing low-code/no-code solutions using Power Apps.Principle Accountabilities:Map and analyse existing ('as-is') and future ('to-be') processesGather and document business and functional requirementsFacilitate workshops and stakeholder engagement sessionsSupport test case creation and user acceptance testingContribute to rollout and adoption planningProduce clear, structured documentation for various audiencesCollaborate with project managers, analysts, infrastructure and business teamsIdentify opportunities for improvement using M365 and Power Platform toolsEnsure alignment with data protection standards and project objectivesWhat we need from you:Proven experience as a Business Analyst in complex environmentsStrong communication and stakeholder engagement skillsConfident working independently and collaborativelyFamiliar with business process modelling and change management principlesComfortable working with M365 tools, especially Power AppsAdaptable, organised, and detail-orientedThis vacancy is open exclusively to candidates legally entitled to work and residing in South Africa who meet the required qualifications and experience. Applications from individuals residing outside South Africa will not be considered.Our Office CharterFive simple behavioural promises that will create an amazing and highly productive working environment at Hawksford.No Hierarchy We all have an equal right to enjoyment and use of all spaces, regardless of job level or departmentHave Fun Be happy and never be afraid to laugh, enjoy yourself, and create magic moments for othersSay Hi The office is designed for interaction, so be proactive to build new relationships and spread positive energy on your wayRespect Everyone We are all different, and that’s a good thing! Be patient, kind and appreciative of these differencesBe Flexible Bring a positive attitude with you into the office, and always be receptive to change