Business Analyst cum Software Tester (MTI)

Securing the Future with AvePointAvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!Scope of serviceAdvise on viability, feasibility, and impact of policy/business changes on productElicit, analyse, and document business and information needs which can be supported by the Salesforce implementation in agile setting.Proficient in creating functional and non-functional user stories with acceptance criteriaParticipate in all agile ceremonies (sprint review and retrospective) with Product TeamWork with Product Team to resolve issues and ensure defects are rectified according to requirements specifications timely. Design and develop test plans and test cases based on the documented requirements and acceptance criteriaPerform functional, regression, integration testing and user acceptance testingConduct both manual and automated testingDevelop and execute test plans, test cases, and test scenarios to ensure software quality through functional, regression, and user acceptance testing.Facilitate and support UAT sessions and provide guidance during UATCreate and maintain test documentationCollaborate with development team for bug resolutionComply with all government security standards, best practices and standardsDevelop comprehensive test strategy, scope and approach aligned with objectives, testing best practices and compliance to government security policies and scope of testing includes unit testing, system integration testing, regression testing Work ExperienceShall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.Shall be a Certified Scrum Product Owner or Certified Scrum Master. Shall have at least 2 years of software testing experience.Degree in Business School, Computer Science, Information Technology, and other Engineering discipline will be an added advantage.Experience in Government projects will be an added advantageTechnical SkillsetKnowledge and experience in SalesforceCertification in Salesforce Business Analyst or Salesforce Administrator will be an added advantageKnowledge and experience in AWS, APEX coding and DevOps will be an advantageGeneral SkillsetStrong analytical, conceptualisation and problem-solving skills will be an added advantageTranslate business requirements into user journeys and technical requirements.Ability to continuously learn and adapt to the evolving Salesforce platform and related technologiesAbility to collaborate effectively with product teamExperience in applying Design Thinking principles from ideation to the completion of the project will be an advantageExperience in developing prototypes using visual mock-ups and wireframeExperience in defining the user interface and user experience of the product will be an added advantageExperience in change management skills to facilitate the users to product adoption and new ways of working will be an added advantageStrong verbal and written communication skills in stakeholders’ engagement will be an added advantageAvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.