Business Analyst (EU Product)

AuditIQ is a web-based platform that will alert ecommerce merchants to problems affecting their website and opportunities to improve them, and these span a multitude of areas – giving them a 360 degree view on their operations.Become a Business Analyst, you will contribute directly to the development of AuditIQ, ensuring it remains the leading tool for proactive website optimization. This role offers the opportunity to shape a cutting-edge product with global impact.Key ResponsibilitiesDocument key product materials for both internal and external use, including product overviews, user guides, visual assets (images, videos), and other supporting documentation.Support the execution of the product strategy and roadmap, ensuring alignment with market trends, customer insights, and overall business objectives.Conduct thorough market research and competitive analysis to uncover opportunities for product innovation and differentiation.Collaborate closely with cross-functional teams — including Developers and Marketers — to define product requirements, prioritize features, and ensure on-time delivery.Oversee the product lifecycle from concept to launch, maintaining alignment with strategic goals and the product vision.Define and track key performance indicators (KPIs) to measure product success, analyze performance data, and recommend improvements.RequirementsAt least 1.5 years of relevant experience as a product Business Analyst or in relevant roles. Experience in e-commerce is not mandatory but highly preferred.Strong communication and interpersonal skills, particularly in decision-making and problem-solving scenarios.Proficient in conducting detailed problem analyses.Fluent in English, especially speaking skills.Advocate for delivering excellent user experiences.Familiarity with data-driven product development is a plus.BenefitsSalary: Up to 25M, reviewed every 6 months.5-day workweek (Monday to Friday, 8:30 AM to 5:45 PM).Agile working environment that respects differences and focuses on human development.Opportunities to participate in clubs: Football, running, game, etc.Team-building events, picnics, and summer trips.Scenic office on 14th, 16th, 18th, 19th, and 20th floors. Free access to tea and coffee.13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip).Social and health insurance in accordance with the Vietnam Labor Code.Birthday gifts, seniority allowance, course & certificate coverage.