Business Analyst

Duties & ResponsibilitiesProposal ManagementDesign, review, and edit requirements, specifications, business processes, and recommendations related to proposed solutions.Interview business stakeholders and define solutions per requirements.Develop and present final solutions to management.Prepare draft solution costing for sign-off.Manage internal alignment and interpretation of proposed process changes.New Systems Requirements / Project SpecificConduct requirements-gathering sessions, workshops, and demos.Define and document system/reporting requirements into a specification format and raise RFS for development by IT.Define testing requirements and assist with testing and monitoring.Produce high-quality specification documents.Investigate ad hoc queries, assist in data interpretation, and present results.Project ManagementRegister internal and external projects.Document project charters.Draft schedules and arrange kick-off meetings.Manage project and budget sign-offs.Oversee project execution and training.Review and prepare project documents, including SOPs, sign-off documents, and manuals.Conduct project handovers to users (internal and external).Perform project post-mortems.Mentor junior team members and potentially grow into a leadership position.Internal Tasks/Projects and Ad-Hoc TasksManage project scope changes.Address and resolve project-specific queries.Educational RequirementsBachelors degree or higher in a relevant field (Information Sciences, Technology, or Industrial Engineering).Skills & Experience RequiredProven experience as a Business Analyst, with full proficiency in the discipline.Strong ability to capture business needs in a structured, professional manner and translate them into clear, actionable documents for business, IT, and clients.Agile experience beneficial.Proficiency in Microsoft Office.Solid understanding of business processes and the systems development lifecycle.Experience in user acceptance testing (UAT) and test case design.Development experience advantageous.