Business Analyst NPD - Telecom

About Qualysoft 25 years of experience in software engineering, established in Vienna, Austria Active in Romania since 2007, with office in central Bucharest (Bd. Iancu de Hunedoara 54B) Delivering End to End IT Consulting Services - From Team Augmentation and Dedicated Teams to Custom Software Development We deliver scalable enterprise systems, intelligent automation frameworks, and digital transformation platforms Cross-industry experience by sustaining global players in BSFI (Banking, financial services and insurance), Telecom,Retail & E-commerce, Energy and Utilities, Automotive, Manufacturing, Logitics, High Tech Global Presence: Switzerland, Germany, Austria, Sweden, Hungary, Slovakia, Serbia, Romania, and Indonesia International team of 500+ software engineers Strategic partnerships: Microsoft Cloud Certified Partner, Tricentis Solutions Partner in Test Automation and Test Management, Creatio Exclusive Partner, Doxee Implementation Partner Powered by cutting-edge technologies: AI, Data & Analytics, Cloud, DevOps, IoT, and Test Automation. Project beneficiaries ranging from large-scale enterprises to startups Stable growth and revenue increase year over year, a resilient organisation in volatile IT market conditions Quality-first mindset, culture of innovation, and long-term client partnerships Global and local reach – trusted by key industry players in Europe and the USResponsibilitiesLeading and supporting New Product Development (NPD) and lifecycle enhancements;Collaborating with Product Managers to elicit, define, and refine business and technical requirements;Championing the voice of the customer throughout the delivery process;Applying Design Thinking principles to enhance customer experience in product design;Ensuring business requirements , including both functional and non-functional requirements are clear, prioritized, and traceable for delivery teams;Mapping stakeholders, user journeys, problem statements, and opportunities into tangible outcomes;Driving the qualitative and timely delivery of business requirements using SAFe methodology and prioritization techniques such as MoSCoW and WSJF;Coordinating traceability throughout project execution, ensuring compliance and risk mitigation;Continuously improving business analysis practices;Supporting service transformation and commercialization initiatives across the organization.QualificationsProven experience in New Product Development (NPD) and product lifecycle enhancements;Strong background in process mapping, stakeholder analysis, and customer journey design;Familiarity with IT methodologies or frameworks such as ITIL (a plus);Hands-on experience with Agile, and tools like Jira/Confluence;Excellent communication skills and fluency in English;Experience working closely with Product Managers and cross-functional teams;Ability to simplify complex concepts and drive clarity across diverse stakeholder groups.What We Offer Premium medical package Lunch Tickets & Pluxee Card Bookster subscription 13th salary and yearly bonuses Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities Flexible working program and openness to remote work Collaborative mindset – employees shape their own benefits, tools, team events and internal practices Diverse opportunities in Software Development with international exposure Flexibility to choose projects aligned with your career path and technical goals Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud) Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salaryWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.