Business Analyst

Business Analyst – Insurance / Claims – Outside IR35 Location: City of London | Hybrid Contract: Outside IR35We’re looking to secure an experienced Business Analyst for a high-profile transformation programme. This is a fantastic opportunity for a seasoned BA with strong insurance domain knowledge—particularly within Claims—to play a key role in shaping and delivering change across a modernising business.Key ResponsibilitiesWork closely with business stakeholders to capture, analyse, and document requirements across Claims and wider insurance functions.Produce high-quality process maps, user stories, acceptance criteria, and functional specifications.Support end-to-end delivery of system and process change, working with technology teams, vendors, and SMEs.Contribute to testing activities including test planning, traceability, and UAT support.Facilitate workshops, articulate complex concepts clearly, and ensure alignment between business needs and technical solutions.Support change impact assessment, readiness preparation, and go-live activities.Essential ExperienceInsurance industry experience with solid Claims knowledge (essential).Strong core BA skills: requirements gathering, process analysis, documentation, stakeholder management, and workshop facilitation.Proven experience working within complex change programmes.Preferred ExperienceLondon Market exposure (highly desirable).System-to-system migration experience.Experience working in a low-code / no-code technology environment.What We’re Looking ForA proactive, detail-oriented BA who thrives in fast-paced, evolving environments.Someone able to bridge the gap between business and technology teams with confidence and clarity.Strong communicator with excellent stakeholder management skills across both business and IT.If you’re an experienced Business Analyst with deep insurance and Claims expertise and are looking for your next Outside IR35 assignment in the City, we’d love to hear from you.