Business Analyst

About UsTrusted by leading global banks and financial institutions of all sizes, TAO Solutions has worked for over a decade with financial industry leaders worldwide. We design innovative and automated software solutions to empower the financial services industry with operational agility and robust capabilities. Our main headquarters are located in Toronto with offices in Sydney, Australia, and San Diego, USA. We are driven by an entrepreneurial and visionary mindset, there is plenty of room for innovation, initiative and talented people to shape who we are tomorrow. More information on our business, products, and services can be found at https://taosolutions.com.Role Overview: Ready to take the next step in your career? Join our Australian team in this hands-on, client-focused role, you’ll dive deep into our powerful software solutions helping clients implement, enhance, and get the most out of their systems. You’ll collaborate with developers and architects to design smarter features, manage project priorities, and ensure every release delivers real business impact. If you’re passionate about technology, thrive in a fast-paced environment, and love seeing your work make a difference for clients, this is the opportunity for you! Note: we would ideally love to have someone hybrid with the team, however are open to consider a remote based applicant from Australia & New Zealand if experience aligns well with the role requirements. Your next career moveBe passionate and knowledgeable about our proprietary software products in order to successfully plan, execute, and support all client implementations and upgrades, while attentively managing client expectations Provide leadership in planning and execution of all post-implementation production support, including internal and external stakeholder management, prioritization, and quality assuranceProvide business process subject matter guidance and assistance to all team members using industry best practicesProactively participate and engage with developers and architects, designing specifications to enhance all products while focusing on business valueAssist in daily management, prioritization, and administration of backlog, as well as internal and external project mandatesAssist developers and quality assurance (QA) groups in the QA process to produce high-quality products that meet client and internal specifications as well as high technical standardsMeet critical project deadlinesGenerate ideas for how our solutions can make our customers more successful.Does this sound like you? You have:Desire to learn and dive into the product as a subject matter expert to support clients and stakeholdersA can-do attitude and you're not afraid to roll up your sleeves and get to workEagerness to grow within a company and learn Understanding of Microsoft operating systems and server technologiesExperience with MS-SQL Server and/or database structures and principlesA strong understanding of Reporting Services would be an assetClear understanding and agile, Kanban, and full software development life cycleSolid understanding of Project Management PrinciplesMinimum 3 years of experience in software development projects business analysis and/or application support with exposure to large-scale enterprise support implementation requiredSolid background in asset backed structured finance, securitization, and accounting principles is desiredExceptional interpersonal and client-handling skills with the ability to present to and train groups of people in a clear and concise manner are essentialBachelor’s Degree in Business Administration, Mathematics, Computer Science or Applied Science is preferredCFA designation and/or PMP certification is an assetAutonomous self-starter with a preference for a collaborative, agile work environmentWhat you can expect from usOur performance-driven culture is built on teamwork. We are ranked as one of the top companies to work for by Great Place to Work Canada and recognized as one of the best places to work in technology. Passionate about fostering an environment that positions each team member to succeed and grow their career. We are committed to diversity and inclusion and demonstrate our values through equitable pay, fantastic benefits, and an inclusive and accessible environment for everyone. Why should you want to be part of TAO Solutions? Check out our offerings here.We invest time and resources to ensure TAO Solutions is as good as the people we hire. Here are some of the perks and benefits you can expect working at TAO Solutions:Competitive compensation package,Participation in TAO's bonus program (where applicable)Profit-Sharing ProgramHybrid work model Flexible work arrangements to support you and your teamCollaborative organization that exemplifies autonomy and creativityOpenness to new technology adoption and software advancementRobust benefits package including: vision, medical, and dentalYearly learning & professional development allowanceCompany wide socials Internal team recognition platform (Bonusly)Applicant Screening NoticeDue to the high volume of applications we receive, we use an AI-supported screening tool to help us review applications more efficiently and fairly. Please note that only candidates whose qualifications closely match the requirements of the role will be contacted directly for the next stage of the recruitment process.TAO Solutions Inc. is an equal opportunity employer, committed to inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other basis forbidden under federal, provincial, or local law, and will not be discriminated against on the basis of disability. Accommodations are available on request for candidates taking part in all aspects of the recruitment process. This role is for an existing vacancy on our Service Delivery team based in Australia. TAO Solutions Inc. will communicate with you only through official email addresses and connected Linkedin profiles. We do not use WhatsApp, Facebook Messenger, etc. Our team will not ask you to send us money or technology through our processes.RECRUITERS PLEASE DO NOT CONTACT