Business Analyst

Are you a Business Analyst with SaaS chops and a product mindset, ready to take ownership and shape the future of tech-enabled collections?Our company builds an AI-powered debt collection platform that’s changing how lenders, agencies, and providers recover past-due accounts. We’re looking for Business Analysts / Product Owners who thrives at the intersection of product, engineering, and customer success.As a Business Analyst/Product Owner, you’ll play a key role in shaping the future of our platform by turning big ideas into actionable product features that deliver real value to our customers. As a key member of our product team, you’ll own modules end-to-end, from discovery to delivery. You’ll drive clarity and structure, collaborating closely with developers, QA, design, and stakeholders to ensure every feature adds value and meets our high standards of execution. This is a high-impact role for someone who thrives in fast-paced SaaS environments and wants to take ownership of delivering real business outcomes.ResponsibilitiesOwn one or more product modules end-to-end, from requirement gathering through delivery and iterationTranslate business needs and customer feedback into clear user stories, workflows, and structured documentationCollaborating closely with tech leads and holding developers, designers, and QA accountable for timely, high-quality deliveryLead sprint ceremonies, including planning, backlog grooming, and daily syncsWork with internal stakeholders and customers to define custom features, integrations, and business logicDrive UAT, feedback collection, and iterative improvements post-launchBalance product goals with technical constraints and timelines, ensuring smart trade-offsPartner with cross-functional teams to improve usability, compliance, and long-term product scalabilityAct as the voice of the product and advocate for quality, timelines, and user value in every conversationRequirements4–6 years of experience as a Business Analyst in SaaS or technical product environments2–3 years of hands-on experience as a Product Owner or in end-to-end product lifecycle managementStrong documentation and story-writing skills with proven success collaborating with engineering and QAExperience using Agile tools such as JIRA, ClickUp and VisioExcellent communication and stakeholder management skills—able to synthesize inputs from technical and non-technical teamsOwnership mindset with the ability to hold others accountable to timelines and outcomesStrong analytical and problem-solving skills with attention to detail and user impactFlexibility to work with partial U.S. time zone overlap for cross-team collaborationExperience in the US fintech domain or compliance-heavy industries is a plusGood to have familiarity with third-party integrations, and client-facing platform features