Business Development Director – United Nations

Package DescriptionCompetitive SalaryCorporate Benefits PackageChance to make a positive difference in a company passionate about diversity and inclusion.Further information available from the Serco Europe Recruitment TeamJob IntroductionWe work alongside international institutions to deliver specialised services that support their mission and operations worldwide. With expertise spanning IT services, facility management, research, and operational support, we partner with organizations to provide tailored, high-impact solutions.We are now looking for a Business Development Director – United Nations to join our team and drive growth across UN locations throughout Europe.This role is focused on analysing opportunities, shaping solutions, and developing new business with the United Nations system, ensuring our expertise aligns with UN missions, programs, and operational needs.Main ResponsibilitiesAs Business Development Director for the United Nations, you will:Lead business development strategy for engagement with the UN system, aligned with our sector vision and corporate growth objectives.Identify, analyse, and prioritize opportunities across UN agencies, programs, and field locations.Build and maintain a strong pipeline of business opportunities with a clear focus on profitability, risk management, and sustainability.Develop trusted relationships with senior UN stakeholders, procurement officers, and partners to position our company as a credible and long-term partner.Shape opportunities in the early stages (“upstream”), influencing requirements and aligning our capabilities to UN operational priorities.Ensure bids are commercially sound, compliant, and structured to maximize value for both the UN and our business.Provide leadership to a small but growing BD team, coordinating efforts across countries and functions to deliver results.Contribute to the wider business unit’s strategy and collaborate with other regions to leverage global expertise for UN opportunities.Key AccountabilitiesWinning BusinessDevelop and execute a UN-focused growth plan with measurable objectives.Secure profitable contract wins across multiple UN entities and locations.Proactively engage with UN stakeholders to understand operational needs and position innovative solutions.Ensure financial viability and robust governance in all bids.Build collaborative partnerships with NGOs, local suppliers, and other private-sector actors operating in UN contexts.People & LeadershipSupport recruitment and development of BD professionals as the UN segment grows.Lead with integrity and foster a culture of collaboration, innovation, and accountability.Ensure alignment with company principles and strategy at all times.Execution ExcellenceEnsure business opportunities are delivered ethically, effectively, and with clear value to the UN.Work cross-divisionally to identify and deliver integrated service offerings.Maintain high standards of quality and ensure contract delivery supports long-term partnerships.Sustainability & GrowthDeliver sales targets and contribute to the company’s global growth strategy.Build long-term, trust-based relationships across the UN system to ensure continued expansion.Successful CandidateKnowledgeDeep understanding of the United Nations system, including procurement processes, funding structures, and operational models.Knowledge of how UN field missions, agencies, and headquarters operate.Strong understanding of international service delivery in areas such as logistics, facilities, IT, or operational support.SkillsExceptional stakeholder management and relationship-building at senior levels.Strong analytical skills with the ability to assess complex opportunities across different UN agencies and regions.Strategic thinker with entrepreneurial drive, capable of shaping opportunities early.Excellent communicator with the ability to influence across cultures and functions.Commercially astute with proven capability in business planning and execution.ExperienceProven track record of developing and winning business with the UN system.Demonstrated success in leading business development across international public sector environments.Experience in building partnerships and collaborations in cross-cultural contexts.Evidence of growing account share and positioning services effectively within UN structures.Leadership experience in managing teams and working in matrix organizations.Additional FeaturesWillingness to travel regularly to UN HQs, regional hubs, and field offices.Ability to connect with other regions and leverage global expertise for UN opportunities.About The CompanySerco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | EuropeWhy should you join Serco ?Chance to contribute to innovation in the public services sectorA company passionate about diversity and inclusionPermanent employment with comprehensive Serco Benefits package.We are diverse and inclusive organisationAt Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment TeamImportantAny offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.Please contact the recruitment team if neededData Protection:For more information on how the personal data is processed, please see the link Data Protection policy here.