Business Development Manager (BDM) – Staffing Services

Job SummaryJob Description, Day to Day, Education, Certification, etc.: Job Title: Business Development Manager (BDM) – Staffing ServicesClassification: SalariedSalary Grade: Regular Full-Time EmployeeLocation: Atlanta (Hybrid)Reports To: Vice President – Client SolutionsPosition OverviewCharter global is seeking a results-driven Business Development Manager (BDM) with a strong focus on IT staffing solutions to join our growing team. This role is responsible for identifying new business opportunities, cultivating client relationships, and delivering talent-based solutions that meet client workforce needs. The ideal candidate will have experience in IT staffing sales, client account development, and knowledge of contingent workforce models.Key ResponsibilitiesClient Acquisition & Business GrowthIdentify, target, and develop relationships with new clients seeking technical staffing services (contract, contract-to-hire, direct hire).Develop a sales pipeline through outbound prospecting, referrals, and market research.Generate new client accounts, expand existing business, and bring an established book of business to drive revenue growth.Client Relationship ManagementServe as the main point of contact for new and existing clients, maintaining long-term relationships built on trust and delivery.Understand client requirements in-depth and communicate effectively with internal recruitment teams to ensure quality and timely delivery.Conduct regular check-ins and business reviews with clients to assess satisfaction, uncover upcoming needs, and identify opportunities for growth.Staffing Solutions & Delivery CoordinationWork closely with the recruitment team to ensure submitted candidates match client expectations and job requirements.Provide accurate job order intake and maintain real-time updates in CRM and applicant tracking systems.Negotiate client terms, pricing, and service-level expectations, ensuring mutually beneficial outcomes.Sales & Market IntelligenceTrack staffing industry trends, competitor activity, and market dynamics to identify growth opportunities.Attend industry networking events and conferences to build brand presence and client pipeline.Create and present customized staffing solutions, proposals, and RFP responses.QualificationsBachelor’s degree in business or related field is preferred.3–6 years of proven success in IT staffing sales or recruiting with a focus on client development.Strong understanding of contingent workforce models, MSP/VMS environments, and direct client relationships.Excellent interpersonal, communication, and negotiation skills.Self-starter with ability to manage multiple clients, priorities, and timelines in a fast-paced environment.Proficient in using CRM tools and applicant tracking systemsExperience selling to mid-size to enterprise clients across various industries (e.g., financial services, healthcare, technology, retail).Familiarity with both domestic and offshore staffing delivery models.Track record of consistently meeting or exceedingly quarterly/annual sales targets.CompetenciesClient-Focused MindsetStrong Initiative and AccountabilityEffective CommunicationResults OrientationOrganizational Agility