Business Development Manager

We’re Hiring: Position: Business Development Manager – Luxury HospitalityLocation: Colombo, Sri LankaSalary: LKR 250,000Sector: Luxury Hospitality & High-End Tourism ExperiencesAre you a results-driven hospitality professional with a passion for creating unforgettable guest experiences? Do you thrive in luxury hospitality, boutique hotels, or premium serviced apartments? If yes, this is your opportunity to join a fast-growing, nature-inspired luxury hospitality brand in Sri Lanka and lead both operational excellence and strategic business growth.Who Can Apply:Professionals with 3-5 years of experience in business development, sales, operations, or hotel management.Experienced hospitality managers from luxury hotels, boutique resorts, serviced apartments, or premium tourism ventures.Individuals skilled in revenue growth, digital marketing, and guest experience management.Candidates passionate about elevating service standards, innovating guest experiences, and driving operational excellence.What You’ll Do:Lead end-to-end operations across multiple properties, including reservations, guest services, check-in/out, housekeeping, and facilities management.Drive strategic business development, partnerships, and revenue growth initiatives.Oversee digital presence, social media, booking platforms, and online marketing to maximize occupancy and profitability.Implement and maintain policies, SOPs, and service standards for consistent luxury experiences.Manage budgets, procurement, vendor relationships, and cost control to optimize financial performance.Handle guest relations, complaints, and feedback, ensuring every interaction exceeds luxury standards.Coordinate cross-functional teams across front office, housekeeping, F&B, maintenance, and digital channels.Represent the brand at industry events, trade fairs, and networking opportunities.Continuously innovate operational processes, services, and guest experiences for excellence and efficiency.What We’re Looking For:Proven experience managing day-to-day operations in luxury hotels, resorts, serviced apartments, or high-end hospitality ventures.Strong knowledge of inbound and domestic tourism markets, guest expectations, and luxury service standards.Hands-on expertise with PMS, booking engines, revenue management systems, and digital marketing platforms.Excellent communication, negotiation, leadership, and team management skills.Ability to strategically plan, execute business growth initiatives, and ensure operational excellence.Passion for elevating guest experiences, maintaining brand standards, and delivering unmatched luxury service.Why Join Us:Lead a premium hospitality brand with state-of-the-art, nature-inspired properties across Sri Lanka.Opportunity to drive growth, innovate services, and own operations in a fast-growing luxury segment.Collaborate with a dynamic team and contribute to a brand focused on excellence, elegance, and unforgettable guest experiences.📩 Ready to drive growth and create extraordinary luxury experiences? Apply now and be part of our journey!