Job Description
🌟 About the RoleWe’re looking for a Business Intelligence Analyst to bridge operations, strategy, and analytics.This role drives data-based decision-making, connecting operational performance with strategic insight.Your mission: strengthen operational analytics, build data flows, and support the design and execution of a data-driven decision framework across NOVACARD.Tasks🧩 Key ResponsibilitiesAnalyze and optimize operational processes (Customer Service, Logistics, Customer Feedback).Conduct lifecycle, trend, and root-cause analyses to identify improvement opportunities.Build and maintain automated dashboards (Power BI or similar) with key KPIs.Collaborate with Operations and Strategy teams to translate data into clear actions.Ensure data quality, integration, and governance across multiple systems.Support continuous improvement initiatives and strategic planning.Requirements💻 Ideal ProfileExperience: 2+ years in data analysis (ideally fintech or operations-related).Technical Skills:SQL and BI tools (Power BI, Tableau, Looker).Data integration and quality management.Basic Python and statistical analysis (a plus).Soft Skills:Communication and storytelling.Project management and cross-functional collaboration.Analytical precision and results-oriented mindset.Languages (mandatory):English + Spanish or English + Russian.Benefits💰 Compensation$45,000 MXN/month, (remote candidates outside Mexico also considered)Higher Law BenefitsMajor Medical InsuranceGrocery Voucher🚀 Join NOVACARDBe the link between data, strategy, and operations — turning insights into impact and helping us scale smarter and faster.
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