Business Intelligence Manager

Merchants is a leading customer management partner specializing in business process outsourcing (BPO) that delivers customer experience and interactions. With over 30 years of experience in creating and managing contact center operations, Merchants focuses on using the right technology to create the right experience for people. The company's services and solutions are built on tried and trusted models, systems, and processes based on best practice standards in the contact center industry. Merchants is passionate about attracting the best talent and has a rich history of success and innovation across various industries worldwide.The purpose of this position is to manage and develop a central data source for Business Intelligence across Merchants.QualificationsB.Comm Information Systems or BSc Computer Science5-8 years Business Intelligence design experience including 2 yrs Data warehousing automation experience and 3 yrs SQL experience