Job Description

Company Description Founded in 1985, PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia) is part of Manulife Financial Corporation, a leading financial services group from Canada operating in Asia, Canada, and the United States. Licensed by the Ministry of Finance of the Republic of Indonesia, Manulife Indonesia provides a range of financial services including life insurance, accident and health insurance, investment services, and pension funds to individuals and businesses. With a network of over 9,000 employees and professional agents across 25 marketing offices, the company serves more than 2.5 million customers in Indonesia. Manulife Indonesia is registered with and supervised by the Financial Services Authority (Otoritas Jasa Keuangan). Role Description This is a full-time on-site role for a Business Manager Agency, based in Surabaya. The Business Manager Agency will oversee day-to-day operations, drive sales targets, mentor and manage agency teams, and implement effective growth strategies. Responsibilities include fostering strong client relationships, analyzing market trends, and ensuring compliance with company policies and standards. The role also involves reporting on operational performance to senior management and contributing to business development initiatives. Qualifications Strong leadership and team management skills, with experience in mentoring and managing agency teams.Proficiency in business strategy development, performance analysis, and market trend evaluation.Exceptional interpersonal and communication skills, with an aptitude for client relationship management.Broad knowledge of sales processes and the ability to drive team sales targets.Familiarity with financial products and services, including insurance and investment offerings.Bachelor’s degree in Business Administration, Management, Finance, or a related field.Professional certifications in insurance or financial services are a plus.Fluency in Bahasa Indonesia and English is advantageous.

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