Business Office Manager

Company DescriptionCompany Culture and Values: At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.Salary Range : $85K to $90KJob DescriptionPromote and maintain a positive relationship with co-workers, residents, and family members. Projects a positive and professional image at all times. Assure that proper procedures are maintained at all times in accounts receivable, accounts payable, payroll, general ledgers and other required spreadsheets and documentation to track or create information needed for business operations and as directed by the Executive Director.Responsibilities And DutiesIs knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environmentDevelops and maintains effective working rapport with other departments to identify any problems.Oversees the day-to-day operations of the business officeMaintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director. Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues. Edit resident census and charge info in the billing / accounting system, including: move-ins/outs, changes to recurring charges, onetime charges/creditsInsures timely posting of resident receiptsProvides training to staff necessary to support the functions of the Business Office and correct problems and improve serviceCompletes new hire onboarding, offboarding, conducts background checks and processes payroll changesMaintains associate personnel files, resident business files, and vendor files as requiredReviews and submits invoices to accounts payableSupervises the Concierge teamParticipates in and attends all in-service training as scheduledEnsures compliance with all Federal, State, and local regulations, as well as community policies and proceduresPerforms month end closing procedures and billing functionsOther duties as assignedQualificationsAssociate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience.1-2 years’ experience in related fieldPrevious Business Office experience preferredStrong organizational skills with the ability to manage multiple tasks in a fast pace environmentExcellent written and verbal communication skillsAbility to maintain confidentiality and company information.Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applicationsPhysical Abilities:While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, talk, hear, and smell.An individual in this position will be required to lift or carry weight up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.Additional InformationBenefits Offered(Full Time):Health Insurance: Medical/Rx, Dental, and VisionAncillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disabilityBasic Life & Accidental Death & Dismemberment (AD&D) InsuranceFSA (Commuter/Parking)Employee Assistance Program (EAP)401(k) Retirement with Company MatchPaid Time Off (PTO) and HolidaysTuition ReimbursementOther Compensation Programs:Employee Referral BonusResident Referral BonusEqual Opportunity Statement:Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.