Business Operations Specialist Early Carrier Talent - Apprentice
Posted: 2 days ago
Job Description
Job Description SummaryThe Business Operations Specialist Early Carrier Talent will take on a multifaceted role ensuring both first class communication with Internal KSH, Customers, and Indirect Distribution partners, as well as internal processes such as opportunities execution; CRM base data entry, offers, tenders executional support and daily tasks directly related to Modality Manager.Job DescriptionEssential ResponsibilitiesResponsible for communication and coordination of external customers/Distribution partners and internal functional teams and coordination to accommodate Imaging business needs. This relates to ongoing customer requests and support activities for offers, tenders executional supportSupport Marketing teams to execute events, congresses across the Eastern Europe regionKeep customer information up to date in systems SalesForce.com.As Commercial Operations Specialist you take a facilitating role in striving for a seamless operation, with satisfied customers and internal stakeholders as a resultProvide support for timely resolution of customer invoicing disputes in coordination with functional teamsWork within an international matrix environment, showing a flexible & proactive approach to increase and maintain the quality of serviceContribution to team goals and KPI metricsFacilitate and expedite day to day tasks directly related to Modality ManagerRole will be operated on-siteQualifications/RequirementsMinimum College degree in related field (engineering, management studies, logistics, economics, etc.),Experience working in a similar type of role in an Operations capacityExcellent verbal, written, and communication skills in EnglishNegotiation skills/experienceAbility to manage all aspects of customer service, customer satisfaction, and contractual commitments.Desired CharacteristicsExcellent analytical and communication skills with the ability to communicate with employee and customers at all levels.Self-starter able to manage time and organize and prioritize workload.Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.Ability to develop and execute priorities and approaches to meet objectives.MS office excellence will be highly evaluatedResults driven Additional InformationRelocation Assistance Provided: No
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