Monday, October 27, 2025
Act Digital EMEA - Alter Solutions

Business Process Outsourcing Manager

Posted: 5 days ago

Job Description

We are looking for a motivated Junior Professional to join our BPO Insurance team, focused on delivering high-quality case processing services.📋 Role Overview: Ideal for individuals with 0–2 years of experience in insurance or HR benefits processing, this position offers an excellent opportunity to grow within an international business environment.🔧 Key Responsibilities:Process insurance claims with accuracy and attention to detail.Maintain up-to-date and compliant records.Identify and escalate exceptions when required.💡 Skills & Qualifications:Basic understanding of insurance workflows in german market.Familiarity with ERP systems (e.g., SAP HCM) is a plus.Strong sense of empathy, service orientation, and data privacy compliance.

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