Business Product Manager - Cross Border

Job DescriptionFacilitate the team in handling Shopee’s Cross Border e-commerce activities, including business development, operations, business intelligence, marketing, payment, warehouse and logistics. Provide corresponding product solution / support for features and live issuesResponsible for overseeing the whole product cycle (planning, researching, designing, developing, and implementing) of Cross Border Ecommerce products. Apply agile methodology, conduct data analysis and prioritise requirements accordinglyEngage internal and external stakeholders, build up domain expertise to understand business requirements and identify strategic opportunitiesFocus on centralising all product-related requests from all fronts of Cross Border departments and putting them into well-written business requirement documents (BRD) Coordinate with other PMs and locals to ensure proper product design can fulfil Cross Border business needs. Prepare and conduct necessary testingsManage feature rollout closely with business with training, deployment planning, day-to-day support, feedback gathering, etc.Ensure live issues are handled properly and timely. Drive solution and enhancement to reduce systematic issues and improve user experienceRequirementsBachelor's degree, preferably in Engineering, Computer Science or a related technical field with system knowledgeExperience in product design or project management. Experience in system design / architecture or restful API design / implementation would be an advantageStrong in logic, critical thinking and problem solving skills. Proven ability to handle complex system requestsGood understanding of eCommerce markets, competition and customers or Cross Border businessStrong ownership, with a self-starter mindset, and willingness to learnAdaptable, open minded and comfortable working in a dynamic environmentProven track record in managing multiple projects and deliver on timeEffectively communicate complex business/technical information with different audiences verbally or in writingTeam player, able to work effectively with people at all levels in an organisation