Business Quality Analyst

Requisition ID: 239207Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Role We are looking for an enthusiastic Business Quality Analyst to innovate and collaborate on the value-driven goals in delivering customer value. You will engage in a fast-paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion-dollar, Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging Scotiabank’s strong technology base, build and develop on strategic, forward-looking infrastructure.Is this role right for you? Curiosity to Learn New TechnologyDemonstrates a proactive approach to understanding emerging tools, platforms, and systems. Stays current with industry trends and seeks opportunities to apply new technologies to improve business processes and outcomes.Attention to DetailCarefully analyzes data, requirements, and documentation to ensure accuracy and completeness. Identifies inconsistencies or gaps early in the process to prevent downstream issues and supports high-quality deliverables.Continuous Improvement MindsetEmbraces a growth-oriented approach by regularly evaluating processes and outcomes. Actively seeks feedback, identifies inefficiencies, and proposes enhancements to drive operational excellence and innovation.Open to FeedbackWelcomes constructive input from peers, stakeholders, and leadership. Uses feedback as a tool for personal and professional development, and adapts quickly to changing expectations or project needs.Strong Problem-Solving SkillsApplies logical thinking and structured analysis to identify root causes and develop effective solutions. Balances technical feasibility with business impact to recommend practical, value-driven outcomes.Analytical ThinkingSynthesizes complex information from multiple sources to uncover patterns, trends, and insights. Translates data into actionable recommendations that support strategic decision-making and business goals.Do you have the skills that will enable you to succeed in this role?Strong expertise in business process mapping, requirements gathering & documenting and system analysisCore analytical and problem-solving abilities with keen attention to detailAbility to communicate effectively with both technical and business stakeholders, translating complex information into clear insightsAbility to conduct gap analysis on different payment standardsStrong ability to build and maintain relationships with stakeholders across the bankAbility to quickly adapt and manage multiple priorities in a fast-paced, dynamic environmentAbility to proactively identify project risks and contribute to overall project health and successProficiency in using Jira / Confluence/ MS OfficePayments Domain Knowledge is an assetExperience working in Agile project methodologyExperience in Banking/Financial industry is a nice-to-haveTranslate complex business needs into clear and concise functional requirements and user storiesPerform test execution in various test cyclesParticipate in workshops and working sessions with cross-functional teams to gather and analyze requirementsContribute to design and optimization of PCBE processes, ensuring compliance with industry standards and regulatory requirementsPerform gap analysis, root cause assessments, and release readiness reviews for system enhancements or upgradesMonitor post-implementation performance and incident resolutionMust be able to work within tight deadlines and schedules which may result in extended working hours during peak time to meet project deliverablesWhat's in it for you?Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates successYou'll work with and learn from diverse industry leaders, who have hailed from top technology companies around the worldWe hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a wholeDress codes don't apply here: being comfortable and performance doesAccess to thousands of online and in-person courses so you can hone your current skills, or learn new onesA competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more!Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.