Business Solutions Manager

DescriptionDisclaimer: Please note, if you are selected to have an interview with Thermacell, you will receive an email from our applicant tracking system Paylocity (reply-to-sender@mail.paylocity.com) or an email from a Thermacell.net domain. Be aware of phishing emails/text messages. Thermacell will never text or Skype you about your candidacy or personal confidential information. If you are unsure, please contact careers@thermacell.net.The CompanyThermacell Repellents, Inc. is on a mission to liberate people who love the outdoors from the harmful effects of insects. Thermacell makes the world’s leading zone mosquito repellent, using our proprietary technology to create a zone of scientifically proven protection up to 20ft so people and pets can enjoy their time outdoors.Founded in 1999 and based outside of Boston in Bedford, Massachusetts, Thermacell has an ever-expanding product line and is trusted by over 6 million consumers worldwide to provide protection for outdoor events from backyard nights to rugged camping weekends. We aim to change the way people repel insects, through our award-winning products, disruptive innovation, and expanding distribution across multiple retail & e-comm channels in over 30 countries across the globe.Thermacell is a wholly owned subsidiary of a privately held global consumer products company and operated independently. Thermacell is home to 125+ full-time employees across three U.S. hubs — Bedford, MA (Corporate Headquarters), Buford, GA (Manufacturing & Distribution), and Hampton, FL (Science & Research Center) — and is expanding its footprint in the UK & Europe.Role PurposeThe Business Solutions Manager is a highly visible and hands-on IT leadership role, responsible for optimizing, evolving, and supporting the company’s core business applications and integrations. With an initial focus on ERP, WMS, and PLM applications, this role partners with stakeholders across all departments to identify business needs, translate them into technology solutions, and drive continuous improvement. The Business Solutions Manager ensures that the application ecosystem aligns with business strategy, enhances operational efficiency, and supports scalable growth within a fast-paced consumer products environment.STATUS: ExemptWORKING HOURS: Typically, between 9-5pm M-F, onsite at least 3 days a weekWORK LOCATION: 3157 Buford Hwy, Buford, GA 30518Please note: This position is not eligible for work authorization sponsorship by the company now or in the future. Candidate must be authorized to work for any employer in the United States on a full-time basis. Essential Functions And ResponsibilitiesCollaborate with business partners to understand needs, identify gaps, and translate requirements into functional specifications for ERP, WMS, PLM, and other business systems.Define, lead and manage projects to implement system enhancements and new tools and enterprise solutions to improve business outcomes. Bring an entrepreneurial and partnership approach to identify and champion automation opportunities and reduce manual processes. Evolve Data and Analytics and Reporting capabilities for business areas including Finance and Operations by proactively identifying reporting needs, overseeing the creation and delivery of actionable reports and dashboards, and driving awareness and adoption. Empower business users to leverage data and reporting tools independently where appropriate.Build on the existing master data management strategy to add structure and increase governance and accountability to achieve higher data quality and consistency. Create and maintain application roadmaps and communicate and evangelize plans across the organization.Oversee the integration strategy within the application environment and connected systems including EDI (SPS Commerce). Manage relationships with software vendors and systems integrators.Develop and track key performance indicators (KPIs) related to application performance, user adoption, and system effectiveness and stability.Serve as a subject matter expert and trusted advisor on business systems and process optimization.Influence without authority to drive alignment and adoption across teams.Ensure day-to-day support and stability of business applications meets organizational needs.Ensure process and systems documentation is maintained.Lead and mentor a team of business application specialists.The Ideal CandidateLives our core values of Drive, Ownership, Integrity, Teamwork and EvolutionAuthentic and personable, humble, smartRelentless work ethic juiced by results, not titles or activitiesExternally competitive, internally collaborativeHighly resourceful. Hands-on and practicalChooses curiosity and a commitment to learning over being rightRadically candid – always with positive intention Motivated by challenge, resilient in the face of setbacks or adversity Able to critically think and navigate within a variety of ambiguous situationsEven keeled energy, brings calm to chaos, low dramaMake impeccable agreements, delivers end to end results with excellenceMakes high quality data-based decisions with autonomyUnquenchable thirst for learning and self-improvementEffective communicator meeting people where they areManages multiple, complex, and competing priorities CompensationCompensation for this position will include a competitive base salary ($118,800 - $146,300) and an Annual Target Bonus opportunity, details provided separately.We are proud to offer a competitive & valuable benefits package that enables you to protect your health, your family, and your way of life. It includes best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums. Thermacell pays for the first half of your medical deductible through our Health Reimbursement Account for PPO & HMO Plans as well as contributes to your Health Savings Account if you enroll in the HSA plan. Long & Short-term Disability & Group Term Life insurance is also available at no cost to you.Paid time off for this position will consist of accrued vacation at a competitive level, along with 11 Holidays and a day off for your Birthday! 40 hours of wellness time is also available on your first day of employment. Additionally, a company shutdown period is offered for one week between Christmas and New Year’s Day where the majority of business operations pause, and employees are encouraged to rest and recover together. Critical functions may require limited coverage to ensure business continuity.Additionally, you will have access to a variety of additional benefits such as vision, supplemental life, critical illness, Medical Flexible Spending Account, Dependent Care Flexible Spending Account, accident, SecureSave savings account, Employee Assistance Program, product benefit, wellness benefit, financial coaching and pet insurance for your furry family members! You can find all these details and more in our benefits guide along with additional discounts. You will be eligible for the employer 401K match up to 4% after completing one year of service.WHY WORK HERE? We are proud of our company culture – it’s the fuel behind our dynamic and buzzing community! Our people are authentic, competitive, and compassionate. It’s truly a unique formula for success.We believe in the virtuous cycle of thriving employees fueling a thriving business. We believe in growing great leaders and helping people to unleash their full human potential. We believe in creating a frictionless organization where clarity and empowerment to do the work that matters as fast as possible. We believe in making impeccable agreements and relentlessly tracking exceptional results and celebrating achievements together! We believe in creating inspiring impact everywhere we can in support of our mission where everyone can be a force multiplier.Our Core ValuesDrive – An optimistic can-do spirit, a passion to delight our consumer, a belief in the importance of determination and the freedom to make a difference.Ownership – We are empowered to take accountability for our contributions and desire to do the highest quality work with responsible urgency to drive business results.Integrity – We will always do the right thing guided by truth and sincerity. We exercise constructive candor and have the willingness to challenge and be challenged in all interactions.Teamwork – The belief that we is greater than me, and with collective brainpower we are better together. We are a community of compassionate support and collective success. We win as one and play hard in celebration together.Evolution – We are committed to continuous improvement, always learning, growing, and adapting to constant change. We seek progress over perfection.OUR COMMITMENT: Thermacell is committed to preserving a culture of diversity, inclusion, and belonging. The collective sum of our individual differences, knowledge, life experiences, and unique talents represents a significant part of our culture and is the foundation for our accomplishments and impact. We strive to create a supportive community where we all can show up as our authentic selves and are confident and comfortable to be genuine with our teammates in our day-to-day work environment. We are proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, citizenship, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, marital status, genetic information, or any other characteristic protected by state, federal or local law.OUR AWARDS: Great Place to Work Award 2025 | New York Times Wirecutter pick for “The Best Mosquito Control Gear for your Patio or Yard” 2021-2025 | CNN Underscored Editor’s Pick 2024-2025 | Men's Journal Outdoor Award 2025 | Shop TODAY Expert Pick 2025 | Canadian Grand Prix New Product Award 2024 | Outside Gear Guide Editor’s Choice 2022 | Time Magazine Best Inventions 2022 | This Old House Editor’s Choice | Good Housekeeping Home Products Award | CES New Tech Award – IDEA Good Design Award | Canadian Tire Digital Excellence Award | LIV Smart Mosquito Repellent System - CES TWICE Awards 2021-2022 | Good Housekeeping Research Institute #1 Tabletop Mosquito Repellent | Field & Stream “Best of the Best” Award | Backpacker Magazine - Best Backpacking Accessory 2019 | New York Times Wirecutter - Best Car Camping Gear 2018 | Popular Mechanics - Grand Award Winner - Recreation - Best of What's New 2018RequirementsSKILLS/KNOWLEDGE/EXPERIENCE REQUIREDAt least 6 years of business application experience, ideally with a track record of managing and evolving ERP, WMS, and PLM systems. 2+ years in a management role leading cross-functional initiatives or projects.Bachelor’s degree in Business Administration, Information Systems, Supply Chain, or related field.Demonstrated ability to lead cross-functional teams and foster collaboration across departments.Experience managing technical resources in support and development roles; familiarity with ticketing systems and issue/request prioritization.Proven success in both management and hands-on roles, flexing between strategic and tactical responsibilities.Strong problem-solving, collaboration, communication, and presentation skills.Track record of delivering and managing IT roadmaps and projects on schedule.Excellent mentoring and coaching abilities.Commitment to learning, continuous improvement, and living company core values (Drive, Ownership, Integrity, Teamwork, Evolution).