Business Support Specialist

Randstad operates in Portugal and in the world as a leader in the area of Human Resources, in various sectors of activity. Technologies specialization works exclusively in the IT & Telecom sector, promoting unique professional development opportunities. As part of an internal and international project, we are looking for a Global Field Business Support, SpecialistMain areas of responsibility:Act as a quote reviewer/approver & point of contact for specific markets in the region (allocated via distribution of workflow);Provide guidance to Quote owners on policies to accelerate the transactional process cycle (including quote configuration, and region-specific requirements);Liaise with key stakeholders to ensure correct deal setup, to resolve transactional processing issues;Improve productivity and efficiency resulting in less revenue at risk and less bottlenecks during peak times;Troubleshoot quote issues in the productive system;Expectations and Tasks:Attention to detail and accuracy is a must to ensure compliance with SAP guidelines. Staying up to date on process compliance with respect to Global Policies is required;Hands-on mentality, adaptability, and agile working mindset are essential;Coordinate with cross functional teams to ensure deal compliance;Ensure Quarter End Close safeguarding during business-critical periods;Monitor the deal pipeline to identify strategic customers/deals in current quarter;Analyse and provide constructive solutions to improve simplification and efficacy.Skills University or College degree or comparable experience;3-4 years of professional working experience;Customer-facing experience, especially in Deal Support / Transactional Support is a great advantage (Previous experience in Finance Operations/ Commercial or Sales Operations is an advantage but not required.);Strong oral and written communication skills & ability to communicate complex ideas to a wide range of audiences;Fluent English required;Strong team player, experienced in working with virtual and international teams across multiple regions;Ability to work on one’s own initiative as well as part of a team;Ability to work in an agile environment and under tight schedule;Focused and project-orientated mindset with creative problem-solving skills.BenefitsEntry into a stable project with continuity in a prestigious company.