Business System Analyst Product Owner Anglophone

Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning, and enables all tech champions to fulfill their creative dreams.At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we’re revolutionizing how Canadians communicate on the web, interact with Mobile Apps, or benefit from an AI-enhanced experience.Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 4000 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state-of-the-art site in Technopolis Rabat.If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth, all in an engaging, multicultural, world-class environment.The Product Owner will be responsible for leading and managing the backlog for one or more service assurance applications, ensuring alignment between business objectives and technical feasibility. This includes defining and prioritizing product features, collaborating closely with architects, developers, QA, and business stakeholders to gather requirements, and facilitating sprint planning and backlog refinement sessions. The role involves driving cross-functional initiatives, resolving delivery blockers, and participating in system demos and retrospectives. The Product Owner will also validate value delivery post-launch, continuously improve product delivery and agile maturity, and translate business needs into actionable technical requirements to deliver scalable and reliable solutions.Main Job Responsibilities: Lead and own the product backlog for one or more service assurance applicationsFacilitate Sprint Planning, PI Planning, and backlog refinement sessionsCollaborate with architects, developers, QA, and business stakeholders to gather requirementsDefine and prioritize features, user stories, and acceptance criteriaEnsure alignment with business goals and the technical feasibility of the end solutionAct as the voice of the customer and internal usersDrive cross-functional initiatives and resolve delivery blockersParticipate in system demos and retrospectivesEnsure and validate value delivery post-project deployments/launches Continuously improve product delivery and agile maturityEliciting, analyzing, documenting, and validating business requirements, process flows, identifying system and process solution components, and preparing requirements documents/stories for the development team to deliver. The ideal candidate is a strong communicator and analytical thinker, capable of translating complex business needs into clear technical requirements. With at least three years of experience in Agile and DevOps environments, they have a deep understanding of SDLC principles, sprint planning, and backlog management. They demonstrate proven leadership in stakeholder engagement, cross-functional collaboration, and delivering high-quality software solutions. The ideal candidate is proactive, self-driven, and thrives in dynamic environments, showing strong problem-solving and decision-making skills. Previous experience in OSS/BSS or service assurance domains, combined with familiarity in system integration and Agile frameworks such as SAFe, is highly valued.Required Skills: Strong business analyst skills, exceptional communication, stakeholder management, and negotiation skills (Managing stakeholder expectations: 2 years)Strong understanding of SDLC, Agile methodologies, and DevOps principles (3+ years (clear conceptual understanding of technologies such as API’s, SQL, GIT, JSON, XML, Java)Experience working with agile teams in user story splitting, program increment planning, and sprint planningSelf-disciplined, driven and motivated, a team player and collaboration champion.Technical knowledge of current software development to understand, challenge, and validate solutionsOther Skills/ Nice to have: Experience working in telecom, OSS/BSS, or service assurance domainsFamiliarity with system integration, diagnostics, and inventory federationAbility to translate complex technical requirements into clear business valueAbility to translate lean business initiatives into clear technical requirementsExperience with Agile ceremonies (Scrum, SAFe, or hybrid models)Demonstrably strong analytical and problem-solving skillsComfortable working with ambiguity and driving clarity across teamsWhy Join Cnexia: Full remote work anywhere in Morocco, ensuring flexibility and work-life balance.Career development through ongoing training and mentoring opportunities.SAFe certification and continuous learning programs to boost professional growth.Competitive salaries with a performance-driven culture focused on innovation and excellence.