Business Systems Analyst

Who are we?Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryBe part of the HR Technology team to ensure delivery of Workday solutions aligned to the Human Resources business and IT strategy, as well as provide the day-to-day support of Workday. Manage projects from inception to completion requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new Workday modules as needed.ResponsibilitiesBusiness Requirements AnalysisPartners with Human Resources and related business stakeholders to analyze, define and document business requirements for defined-scope enhancements (i.e. Performance Management, Development, Succession, Skills, Feedback, etc.)Solution DesignDesigns, implements, and documents solutions within respective product and business areasInteracts with other People & IT Technology BSAs to deliver world class implementations and technology solutionsWorkday expert providing art of the possible consultations and tech leadership to various People and related business areasValidates and enhances data models, technical designs and drive best practicesProduct and Process Modeling and DesignPartners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional area, using industry standard modeling techniquesStakeholder ManagementManages stakeholder expectations, inputs and communications directly or via project manager, depending on project scopeGuides business and project delivery stakeholders through IT process and obtains relevant sing-offsDocumentationFollows guidelines and templates relevant to a particular technology stack to produce the necessary project artifactsFunctional DesignDevelops functional designs for specific functional areas for major enhancements or projectsOwns and evangelizes functional designs across cross functional groupsEnsures that functional designs meet business needs and are in line with the solution designKeeps up to date with industry trends and vendor capabilities to produce robust functional designsTesting & Test DesignOwns specific modules in the application and develops test cases based on requirements and technical designDefines test strategy and execution approach to test specific module of an applicationCoordinates with stakeholders and obtains relevant signoffsClarifies defects, triage and coordinate resolution with wider business teamsProject ManagementManages enhancement and project releases for Workday modulesEnsures delivery meets release goalsSystem ConfigurationsDevelops mastery in configurations of aligned Workday modulesBrings in best practices by keeping up-to-date with the technology and vendor productsDocuments configurations for future use and trainingDay to Day Support (Workday Production Support)Triages, troubleshoots, and delivers long-term solutions for issuesWorks with various functions within HR and IT to ensure RCA is complete and SLAs are metTraining and Change ManagementWorks directly with functional SMEs and management team to coordinate SME training requirements and executionCommunicates status against key support issuesVendor ManagementSupports vendor resources with appropriate workspace, system access, and toolsManages / leads individual consulting resources as assignedUnderstands vendor roadmapsManages feedback and escalations, negotiation, contract renewalsSupports limited-scope vendor negotiationsProvides status against plans and escalates issuesVendor & Application Technology EvaluationSupports creation of vendor and application technology evaluation plans and presentationsMay conduct research, pilot features and document and prepare recommendations for reviewConducts limited-scope vendor negotiationsQualifications2+ years experience of designing, implementing, and delivering Workday solutionsBachelor’s in Computer Science, Information systems, or related fieldWorkday Implementation Partner Experience preferredPrior customer or Partner certification is highly desirableThe targeted pay range for this position in the following location is / locations are:United States - Frisco Office DAF : 90,000 - 136,000 USD / AnnualCanada - Toronto Office TRO : 76,000 - 114,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.