Call Center Agents

Company Description Welcome to Orient Biz Tech, where we fuse innovation with efficiency. As a digital marketing and BPO firm, we craft tailored strategies for enhancing online presence and streamlining business processes. Our dedicated team is committed to providing personalized solutions, ensuring each client receives the focus and expertise to succeed in the digital landscape. Partner with us for strategic growth, as your success is our priority. Role Description This is a full-time on-site role in Lahore for Call Center Agents. Call Center Agents will be responsible for managing customer service inquiries, providing customer support, ensuring customer satisfaction, and maintaining positive interpersonal relationships. Additionally, agents will be required to navigate and utilize computer systems efficiently to support customer interactions and document information as needed. Qualifications Proficiency in Customer Service Representatives and Customer Support rolesStrong Customer Satisfaction and Interpersonal SkillsComputer Literacy skillsExcellent verbal and written communication skillsAbility to work effectively in a team environmentPrevious experience in a call center or customer service role is a plusHigh school diploma or equivalent