Call Center Representative - (For Mamun BookS) - Job ID - 1420553

Mamun BookS is looking for Call Center RepresentativeJob Description / ResponsibilityHandle inbound and outbound customer calls in a professional manner.Provide accurate information about products, order status, and delivery queries.Resolve customer complaints efficiently and ensure customer satisfaction.Maintain records of customer interactions and feedback.Collaborate with other departments to follow up on customer requests.Educational RequirementsSSCHSCBachelor/HonorsMastersSkills Required: Customer Support, Computer Literacy, Customer Support through Phone, Hard Worker, Quick learner and hard working, Bangla and english typing Skills, Problem solving and multi tasking skill, Collaboration and TeamworkExperience RequirementsAt least 1 year(s)The applicants should have experience in the following business area(s):Telecommunication,Direct Selling/Marketing Service Company,Call Center,E-commerce,E-commerce StartupFreshers are also encouraged to apply.Job LocationDhaka (Hatirpool)SalaryTk. 10000 - 12000 (Monthly)