Job Description
Role: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.Qualifications• High School diploma completed.• Advanced English level (B2+ and above).• 1+ years of Customer Service, Tech Support or Sales experience.• Strong communication and interpersonal skills.• Problem-solving and conflict resolution skills.• Attention to detail and ability to multitask effectively.• Knowledge of CRM systems and tools preferred.Schedule flexibility.
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