Call Center Representative

Collections Advisor – £27,000Location: Medway (Hybrid – must be based in Kent)The role will be working 3 days in the office and 2 days at home We’re hiring for an exciting Collections Advisor role in Medway, offering a £30,000 starting salary and the opportunity to join a dynamic, people-focused financial services team.This is a fantastic chance to grow your career in a supportive and fast-paced environment.What You’ll Be DoingManaging customer accounts and helping clients find solutions to repayment challengesHandling communications via phone, email, and live chatWorking as part of a collaborative and high-performing collections teamLearning about compliance, industry regulations, and best practices in customer careUsing modern systems and tools to ensure efficient and effective serviceWhat We’re Looking ForA recent graduate (finance, business, or related degrees considered)Strong communication and interpersonal skillsA problem-solving mindset and willingness to learnResilience and the ability to manage challenging conversations professionallyWhy Apply?Full training and clear career progression opportunitiesHybrid working options after initial trainingSupportive, growth-oriented environment where your ideas are valuedIf you're looking for a role where you can develop your skills, grow quickly, and make a real impact in the financial services sector, this could be your ideal next step.Apply now for immediate consideration.