Call Center Specialist

📞 We’re hiring! Call Center Specialist – Dubai, UAEOur client is looking for a motivated Call Center Specialist to join their dynamic customer service team in Dubai. The ideal candidate will be responsible for managing inbound and outbound calls, resolving customer inquiries, and ensuring a positive customer experience at every interaction.Key Responsibilities:Handle customer calls efficiently and professionally.Provide accurate information and resolve customer concerns promptly.Maintain records of customer interactions using CRM tools.Collaborate with internal teams to ensure service quality and client satisfaction.Meet performance metrics such as response time, customer satisfaction, and call handling standards.Requirements:Minimum of 2 years of experience in a call center or customer service role.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficiency in CRM systems and Microsoft Office Suite.Fluency in English; Arabic is a plus.If you’re passionate about delivering exceptional customer service and thrive in a fast-paced environment — we’d love to hear from you!