CAMP GENERAL MANAGER

CAMP GENERAL MANAGER NAMIBIA – LIVE INCOMPETITIVE SALARY PLUS BENEFITSDo you? Have recent experience managing a luxury lodge or high-end hospitality property?Thrive as the calm, organised centre of a busy lodge, overseeing operations with discretion, judgement, and attention to detail?Take pride in leading teams, ensuring exceptional guest experiences, managing budgets, and optimising operational performance?Excel at anticipating challenges before they arise, juggling multiple departments, and maintaining high standards across all areas of the lodge?Love strategically driving growth, sustainability, and staff development while delivering world-class service to discerning guests? If you are a proactive, hands-on leader who thrives in a fast-paced, luxury hospitality environment, this is your opportunity to lead a prestigious lodge, shape unforgettable guest experiences, and be part of a passionate, purpose-driven team. Our Customer: We’re excited to be representing a highly respected travel brand renowned for curating exceptional journeys across Africa. With a portfolio of luxury properties and a deep commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africa’s natural beauty and rich heritage. In this Camp General Manager role, you will benefit from a competitive salary, performance-based bonus, and contributions towards medical aid and provident fund. You’ll also enjoy generous annual leave and exciting travel opportunities as part of a supportive, forward-thinking team. Job Description: In this role, you will oversee the full operation of a world-class luxury lodge, ensuring exceptional guest experiences, strong team leadership, financial control, and sustainable business practices. You’ll drive excellence across every department, fostering a culture of service, community engagement, and continuous improvement. Oversee daily lodge operations, ensuring smooth running and exceptional guest serviceLead and inspire a multidisciplinary team, fostering collaboration and high performanceManage budgets, forecasting, and financial reporting to achieve commercial goalsMaintain high standards across accommodation, dining, and guest activitiesDrive guest satisfaction through attention to detail and creative guest experiencesDevelop and implement staff training and succession plansOversee HR processes, including recruitment, performance management, and wellbeingMonitor and maintain lodge infrastructure, vehicles, and equipmentPromote sustainability initiatives and reduce environmental impactBuild and maintain positive relationships with guests, staff, and local communitiesPartner with conservation and community development programmesEnsure compliance with health, safety, and company policiesPlan and oversee CAPEX projects and maintenance budgetsRepresent the brand at industry events, hosting VIPs and media when requiredDrive business efficiencies and uphold the lodge’s reputation for excellence Experience Required: Proven leadership experience within a five-star lodgeStrong financial and business acumen with experience managing budgets and cost controlSkilled in team management, staff development, and performance coachingExcellent interpersonal and communication skills with guests and employees alikeHighly organised with exceptional attention to detailPassion for hospitality, wildlife, and guest experienceConfident decision-maker with the ability to work under pressureStrong understanding of sustainability and community engagement initiativesProficient in Microsoft Office and lodge management systemsCreative thinker with a drive for innovation and continuous improvementProfessional, hands-on approach with a focus on delivering resultsExperience managing HR functions and employee relationsCommitted to maintaining brand standards and upholding company valuesPrevious experience in project or CAPEX planningMinimum 3 years’ leadership experience in a similar role within luxury hospitality Benefits and Perks: Competitive salary depending on experienceAnnual profit share bonus schemeMedical aidProvident fund6 weeks on – 2 weeks offLive-in private accommodation Click here to apply for this Camp General Manager job, which is being recruited by Zhané Frankson Ambitions Travel Recruitment, a boutique recruitment agency, specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent. IMPORTANT If this role ticks your boxes and you’ve got the relevant experience, then click and applyIf this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now www.ambitionstravelrecruitment.comDue to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable rolesPlease visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.