Card Operations Process Centre Senior Officer – Application Processing

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.Job DescriptionPre-screeningPerform pre-screening of application forms and the supporting document to ensure all information and documents required to process the application are completed.Ensure alignment with our internal onboarding process and UOBV policies before DE/Verification processedDataEntryPerform key in customer details on applications form to UOBV system accordingly.Verify accuracy of data inputted by vendor staffHighlight and correct discrepancies, escalating issues where neededMaintain daily/ weekly quality; attendance; volume processed reportsVerification, Filling and ArchivingApplicant employment verification including email verification and Field inspection as UOBV requirement.Applicant phone verificationQuality Assurance of telephone verification conducted.Sorting, filling, and reconciliation of customer application and supporting documents.Preparation of boxes for Crown pickupOther associated support task related to managing documents/letters/ mail/ daily report,etc.Job RequirementsUniversity degree (BA) requiredAt least having 3-5 year experiences in Card and Unsecured Lending Operations via Payment/Banking/Fintech organizations (Card/Loan onboarding, maintenance, regulatory reports preparation,… )Strong attention to details, ability to work under pressure and knowledge of screening role in unsecured productsVendor performance management and process new and renewal contract.Good at communication, negotiation, problem-solving, project managementProficient in Microsoft Excel, Word and SharePoint.VBA/ Macro skills are a plus..Additional RequirementsBe a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference