Care Home Receptionist

CasualApplication Closes 19 Nov 2025 Bay of Plenty - RotoruaReceptionist and Information ClerkJoin our team at Cantabria Lifecare to make a positive impact on the lives of our residents by providing exceptional care in a warm and caring environment.Cantabria Lifecare & Village is a 176-bed Care Home and Hospital with a 35-unit Village, located in the wonderful Rotorua. Our team comes from all around the world and are open and welcoming to people from diverse backgrounds and cultures. But we are all connected in our Heritage community by our passion for caring and empathy. Why would you want to work anywhere else?About UsHeritage Lifecare is one of the leading and largest aged care providers in New Zealand, and the largest dementia provider. We are a fast growing, dynamic organisation with 42 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity. We pride ourselves on being a caring community and have a supporting and nurturing culture; we are whānau.About Our RoleCantabria Lifecare & Village, located in the wonderful RotoruaCasual (as and when required not on a regular basis)AM and weekend shiftsWe have a fantastic opportunity for a Receptionist with a passion for caring for others, to make a meaningful difference to the lives of our residents. You will have a positive compassionate attitude, the ability to make others smile, and be great at working with people. You will play a pivotal role in warmly welcoming and supportive atmosphere to visitors, residents, and staff. You will be answering phone queries, welcoming and supporting visitors, and completing general administration tasks.As a Receptionist you will be answering phone queries, welcoming and supporting visitors, and completing general administration tasks. This is a truly rewarding opportunity that brings a difference into the lives of others. Work together in a team to provide a safe, caring and supportive environment for our residents. Form lasting relationships with residents and whanau-family. Adapt and support your wider team members to create a great team.Your Skills And ExperiencePrevious administration experience in a fast-paced and busy environmentAbility to build positive professional relationships with residents, staff, visitors, and external stakeholdersExcellent time management skills with the ability to problem-solve effectivelyExperience with invoicing and on-charging processes, or the ability to learn desirableGood verbal and written communication skillsAbility to work as part of a team and independentlyHigh-level computer literacy with the ability to learn new systems and processes quicklyUnderstanding of Nga Paerewa sectors standards and applying the Treaty of Waitangi standards in the workplace. What’s In It For YouWork for one of the most progressive aged care companies in New Zealand.Competitive pay scale based on skills & experience.Opportunities for professional development and advancement.Supportive and collaborative work environment.Make a meaningful difference in the lives of our residents.Join UsSubmit an online application today by selecting the ‘Apply’ linkHeritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.Applications will be reviewed as they are received, and interviews may take place prior to the close date.Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role. Administrator.pdf