JOIN OUR TEAMWe are looking for an experienced professional to join our team in the Bahamas as a Branch Administrator. Caribbean Alliance Insurance Company Limited is a regional general insurance company that operates in 15 Territories across the Caribbean. We are rated an A (Excellent) Stable by A. M. Best; this is the highest rating given to any insurance company in the Caribbean. KEY ACCOUNTABILITIES: Process customer payments in the insurance system, update the cashbook for the branch, and reconcile all entries daily.
Complete and maintain updated billings, follow up on outstanding collections for installment plans, and provide reports on premium collection within specific deadlines. Assist with new prospects with quotes, cover notes, policies, and generate renewal listings and prepare renewal invitations for clients on time, following up with emails and phone calls. Assist customers with claims by explaining the procedure, ensuring all relevant documents are collected, and following up with the branch manager for the timely processing of claims.
In collaboration with the branch manager, ensure compliance with insurance laws and regulations, internal processes and procedures, due diligence, and Anti-money Laundering guidelines. Assist the branch manager with assigned duties relating to office expenses, taxes, audit requests, reconciliations, and reports while ensuring compliance with regulatory and governmental requirements, including but not limited to business licenses and their renewals for operations. QUALIFICATIONS & EXPERIENCE: An Associate degree in Business Administration with a minimum of 2 years’ experience and in a similar capacity or, Insurance Certifications with experience working in an insurance company would be an asset.
Excellent problem-solving, analytical, negotiation, and communication skillsStrong interpersonal, team-building, and people skills Must be flexible, willing to work independently, and maintain a high level of customer service. WHY WORK WITH US?Great working environment. An opportunity to develop as an insurance professional. Employee benefits such as paid vacation, health and life insurance, pension and bonus are also offered. Are you interested in the role? Email your application to humanresources@caribbeanalliance. com no later than August 15th, 2025. To learn more about us, visit: www. caribbeanalliance. com
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