Cartier Retail Trainee YOUR MISSIONYou will have the opportunity to join our South-East Europe Commercial Department as a Retail Trainee in boutique. In this role, you will support the entire boutique team in key daily operational tasks and actions. As an Ambassador of the Maison, you will be contributing to clients welcoming and boutique experience, traffic orientation and waiting time management and you’ll ensures that all visitors are being taken care of in the most appropriate and efficient manner. HOW WILL YOU MAKE AN IMPACT? You will:
Client Welcoming & Waiting Time ManagementEnsure an exceptional client experience at the entrance of the client(s) in the boutiqueManage / direct traffic and seats client(s) whenever possible and offer drinks, reading, etc. Inform client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc.
Adapt according to client(s) needs and expectationsTransmit the passion and values of the Maison developing a strong knowledge of the product categories from a technical, storytelling and clients point of view Sales AssistanceSupport / assists discreetly in various service and transaction related tasks during the saleCoordinate between Sales Associates and Stockist / Cashier / Boutique assistantsProceed with Gift wrapping, cordon changesAccompanies the client(s) to the door upon departureAssist with After Sales duties without handling with paymentsDaily Boutique OperationsRespect all brand and boutique policies and proceduresParticipate to the boutique set up and un-set-up at opening and closing Participate to the implementation of Visual Merchandising guidelinesSupport in the ordering of boutique facilities (bags, drinks, edition material, office facilities, etc.
)Ensure that the boutique, windows, counters, etc. are in a perfect conditionHow will you experience success with us?Good interpersonal and communication skills Strong attention to detail and customer needsTeam-Player approach andPro-active mindset, flexibility and adaptability to a multicultural environmentFluent in English and ItalianWhat makes our group different?Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
We value freedom, collegiality, loyalty and solidarityWe foster empathy, curiosity, courage, humility and integrityWe care for the world we live inYour Journey With UsDuring the interview process, you will have the opportunity to meet the HR team, the Boutique Manager and Retail Manager. Learn more about life at Richemont and our maisons below: https: //www. linkedin. com/company/richemont/https: //www. youtube. com/channel/UCtcz344eqsWvggwOnq-yljg
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