Archiving Team Leader

The Archiving Team Leader is responsible to lead and oversee the daily operations of our document management and archiving processes. This role involves supervising team members, ensuring compliance with internal procedures and SLAs, optimizing document workflows, and collaborating with cross-functional teams to ensure efficient and secure handling of documentation.

Main ResponsibilitiesDaily supervision of registration, classification, and digitization processes using reports from DMS systemsDesign of document workflows for incoming records, retention programs, and retrieval of documents across all company departmentsEnsure compliance with internal procedures and established SLAsCollaborate with other teams (IT, Legal, Document Management) to ensure smooth document flowsConduct quality checks and initiate corrective actions when necessaryPlan and monitor project deliverablesUnderstand and manage complex business workflows and proceduresParticipate in the implementation and optimization of DMS systems (e. g. , SharePoint, ELO, etc.

)Guide, support, and evaluate team membersAllocate responsibilities, manage workload distribution, and track performance indicators (KPIs)Requirements Bachelor's degree from a university or technical institution (AEI/TEI)At least 3 years of experience in a similar role within a Bank or Loan Servicing company Previous experience in supervising a teamStrong knowledge of document archiving/document management tools (e. g.

, DMS, ELO) and data management toolsExcellent command of MS Office, especially ExcelCompetenciesExcellent interpersonal skills and ability to communicate effectively at all levelsStrong analytical thinking and problem-solving abilities, structuring challenges and deal with new issues in a dynamic work environmentStrong organizational skillsAbility to take initiative and manage multiple priorities