Sr. Operations Manager

Your Role Are you a strategic leader with deep experience in warehouse operations and team development? As our Senior Operations Manager, you'll oversee the overall performance of our warehousing operations—including people, processes, and profitability. You'll be responsible for driving operational excellence, managing high-volume workflows, and leading a team of managers and supervisors to deliver on service, safety, and financial goals. If you're looking for a challenging leadership opportunity where you can make a significant impact, we want to hear from you.

What You’ll DoOversee end-to-end warehouse operations, including inbound/outbound logistics, inventory control, shipping and receiving, and operational planning. Lead and develop a team of supervisors, managers, and frontline staff, ensuring alignment with performance goals, KPIs, and company standards. Drive operational efficiency by analyzing workflows, identifying opportunities for cost savings, and implementing process improvements. Ensure compliance with all safety regulations, quality standards, and operational procedures, maintaining a culture of accountability and safety. Collaborate with cross-functional teams including transportation, procurement, HR, and customer service to optimize warehouse performance.

Manage labor planning and resource allocation to support business needs, seasonal volume changes, and customer requirements. Own financial performance of the site, including budgeting, expense control, and profitability targets. Champion employee engagement and development, promoting retention, high performance, and career growth opportunities across your teams. What We're Looking ForEducation & ExperienceBachelor’s degree in Supply Chain, Logistics, Business Management, or related field strongly preferred. 7+ years of progressive experience in warehouse or distribution center operations, with 3+ years in a senior leadership or multi-site role. Proven success leading large teams in a high-volume, fast-paced warehouse environment.

Experience with Lean, Six Sigma, or other continuous improvement methodologies is a plus. Bilingual – English and Spanish (preferred) Certifications & LicensesValid driver’s license required. Forklift certification preferred or willingness to obtain. OSHA, DOT, or other logistics/safety certifications a plus. Skills & CompetenciesStrong leadership presence with the ability to coach, inspire, and hold teams accountable. Deep understanding of WMS systems, inventory management, and warehouse automation tools. Financial acumen with experience managing P&L, budgeting, and cost controls. Excellent communication and stakeholder management skills. Solid understanding of warehouse safety regulations, OSHA standards, SOX (with quarterly reporting) and compliance requirements.

Strong problem-solving skills with a continuous improvement mindset.