Are you a proactive and strategic supply chain professional with a passion for driving operational excellence?CFAO Mobility Ghana Plc is looking for a dynamic Team Lead - Supply Chain (Upstream) to join our growing team. With a revenue of over 鈧琠8. 3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.
The Group partners with leading international brands and covers the entire value chain - imports, production and distribution- in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise. We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent. With Africa For AfricaMore information: www. cfaogroup.
comIn this critical role, you will lead and coordinate upstream supply chain activities including but not limited to the following;Order Planning & Preparation路 Plan and prepare all required orders for customer repairs, stock replenishment across all brands, and local purchases. 路 Ensure accurate quantities are ordered, including urgent, weekly, and stock orders. 路 Maintain stock levels for ICC categories A, B, and C, avoiding duplicate orders when alternatives are available. 路 Optimize orders to minimize costs and lead times. 路 Create and submit orders in line with company processes using tools such as INCADEA, DDESK, Customer Portal, and manufacturer e-portals.
路 Propose updates to IT tool parameters to reflect accurate lead times and packaging units. 路 Submit orders for approval to the Supply Chain Manager and ensure successful EDI transmission to manufacturers. Order Monitoring & Upstream Coordination路 Track each order part-by-part to ensure timely processing and shipping by manufacturers. 路 Obtain and analyze backorder reports, update ETAs in INCADEA, and communicate changes to service/parts advisors. 路 Prepare WIP reports and lead weekly follow-ups on customer orders for workshops and front counters. 路 Coordinate follow-up meetings with AMS and CAPSTONE. 路 Analyze manufacturer service rates, lead times, and air/sea shipping ratios (target: 80% sea).
路 Recommend and implement improvement actions based on data analysis. Internal Process Management路 Ensure all documentation for order placement is complete and compliant with internal procedures. 路 Confirm that all ordered items are invoiced to customers. 路 Archive all orders systematically. 路 Collaborate with the Downstream Team Lead to prepare and submit monthly KPI reports by the 10th. 路 Communicate order statuses to all stakeholders and verify order progress two weeks post-EDI submission. 路 Perform any other related duties as assigned.
* Minimum of 3-5 years of progressive experience in logistics, inventory management, or supply chain operations, with at least 2 years in a supervisory or team leadership role. * Proven ability to lead and coordinate cross-functional teams, ensuring timely execution of order processes and stock management. * Demonstrated experience in analyzing performance metrics, identifying process inefficiencies, and implementing continuous improvement initiatives. * Strong background in using warehouse and inventory management systems, including INCADEA, DDESK, and manufacturer portals. * Proficient in Microsoft Office, especially Excel (pivot tables, data analysis), with the ability to generate and interpret reports for decision-making.
* Excellent communication and people skills, with a record of effectively liaising between departments and external partners. * Ability to train, mentor, and support team members, fostering a collaborative and high-performance work environment. * Committed to policy compliance, operational excellence, and driving customer satisfaction through efficient order and stock management. Desired Skills and Experience* Minimum of 3-5 years of progressive experience in logistics, inventory management, or supply chain operations, with at least 2 years in a supervisory or team leadership role. * Proven ability to lead and coordinate cross-functional teams, ensuring timely execution of order processes and stock management.
* Demonstrated experience in analyzing performance metrics, identifying process inefficiencies, and implementing continuous improvement initiatives. * Strong background in using warehouse and inventory management systems, including INCADEA, DDESK, and manufacturer portals. * Proficient in Microsoft Office, especially Excel (pivot tables, data analysis), with the ability to generate and interpret reports for decision-making. * Excellent communication and people skills, with a record of effectively liaising between departments and external partners. * Ability to train, mentor, and support team members, fostering a collaborative and high-performance work environment. * Committed to policy compliance, operational excellence, and driving customer satisfaction through efficient order and stock management.
* Bachelor's degree in engineering, Supply Chain, Operations Management, Business Administration, or a related field
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