Challenge Events Assistant (third-party events)

The RoleThe role of Challenge Events Assistant will sit within the CoppaFeel! Challenge Events team, in the Fundraising Department. The Challenge Events team’s work is divided into third-party events - which includes any mass participation challenge event a supporter could take on (think half marathons, marathons, swims, cycles, treks, obstacle courses and more!), and bespoke events - namely our iconic CoppaTrek with Gi! Series.Third-party events at CoppaFeel! are going through a very exciting period of growth at the moment, having gone from raising £140k in 2024, to over £400k in 2025 and planning to raise close to £600k in 2026. Therefore, we are looking for a passionate new team member to take on the role of Challenge Events Assistant to support the fast-growing portfolio.You will mostly work alongside our Sporting Challenge Events Manager to support CoppaFeel!’s Sporting Challenge Events portfolio. Our portfolio is growing every year and contains many of the most iconic events out there, like the TCS London Marathon, Hackney Half, Great North Run, Royal Parks Half Marathon and London Landmarks Half Marathon to name but a few!Whilst our third-party events will be your main focus, you may also have the opportunity to support our iconic CoppaTrek! programme.In this role, you will be the first point of contact for our third-party events participants, providing excellent supporter experience and building relationships whilst offering motivation and fundraising advice. Alongside delivering outstanding supporter care, you will also handle essential administrative tasks to ensure the smooth running of our day-to-day operations and so that our events go off without a hitch.This role does require some evening and weekend work - although not behind the laptop! Instead you could be on the iconic Tower Bridge, setting up flags, banners and queuing up some bangers ready to bring immaculate CoppaFeel! vibes to tens of thousands of runners taking on a half marathon. So get ready to whoop, cheer and spread the chest checking messages to the masses! Please bear in mind that as part of this role, you will be expected to travel and may have to stay away from home on occasion. Should you be required to work on weekends, you will be entitled to time off in lieu.This is a hybrid role, with the expectation that you will attend the London office at least 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings and in person training. We will provide plenty of notice for when you are required to be in for these purposesThis is a brilliant opportunity for someone to join our growing fundraising team and get invaluable experience within the charity events sector - all whilst helping to shape the future of CoppaFeel!’s challenge events offering! You'll be at the forefront of our mission to educate and empower young people about the importance of early detection of breast cancer, and therefore we are looking for an enthusiastic and compassionate person, who thrives in a busy environment.This is a fixed term contract for 18 months.Duties And ResponsibilitiesChallenge Events Be the first point of contact for event participants and volunteers; including answering enquiries, welcoming and onboarding participants, sending of regular emails, phone calls, distribution of fundraising materials and supporting the virtual and in-person community spaces and meetupsAssist with management of Events Inbox to ensure all emails are responded to in a friendly and timely mannerAttend events in person, alongside CoppaFeel! Staff and volunteers, playing a key role to deliver smoothly-run and successful branded activations at third-party eventsMaintain both CoppaFeel! and event partners’ event database records and ensure supporter data is kept accurate, up to date and GDPR compliantSend fundraising materials, prizes, incentives, cards and gifts to our supportersProvide an excellent supporter experience and build relationships with participants, whilst offering motivation, fundraising advice and ensuring they reach their fundraising targetsSupport the Sporting Challenge Event manager with the planning and delivery of CoppaFeel!’s third-party event programmeSupport the Sporting Challenge Events Manager to work with the Marketing Team to promote and create communications and content around eventsGeneral ResponsibilitiesRespond to a range of fundraising enquiries in a timely manner, liaising with supporters via email and over the phone as appropriateSend out ad hoc postal requests for Fundraising materials from CoppaFeel!’s officeManage volunteers and fundraisers effectively, inspiring them to support CoppaFeel! long termAttend and support at additional events - including our CoppaTrek!s and our awareness eventsWork and collaborate across all departments of CoppaFeel! to ensure our health messaging and core values are at the heart of everything we doWork flexibly and sometimes remotely, with occasional work outside core hours including weekends (time off in lieu given for weekend work)Adhere to GDPR requirements.Participate in CoppaFeel! fundraising team and full team meetings.EssentialSkills, Experience and QualificationsExcellent organisational and time management skillsExcellent communication skills via telephone, email, and digital platformsExceptional interpersonal and customer service skillsVery good administrative skills with attention to detailAbility to plan and meet deadlinesAbility to work effectively with colleagues at all levels across the department and organisationAbility to successfully manage multiple projects and a busy inboxComfortable meeting new people and building relationshipsGood initiative with an eagerness to learnAbility to be flexible and adaptable in high pressure situationsDesirableExperience of fundraising or working in the charity sectorExperience of attending charity sporting eventsExperience working with volunteers, supporters or clientsExperience of working in an admin based roleExperience of managing a busy inboxCreative and innovative approach to problem solvingApplication informationApplications will close on Monday 24th November at 12pm, with the aim to hold first round interviews during the week commencing 1st December.CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.If you are taken through to the interview stage, we will send interview questions through to you 24 hours prior to the interview.Main Benefits And Terms & ConditionsAnnual Leave entitlement - 22 days + public holidays, a day off for your birthday and for Kris’ cancerversary.BenefitsEmployee Assistance ProgrammeAccess to Self Space training and 1:1 therapyCore working hours 10am - 4pmFlex Friday; every other Friday off, with the flexibility of being available in the case of emergenciesEnhanced Maternity and Paternity LeaveEquality, Diversity, and InclusionAt CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.