Change & Learning Coordinator Compass programme

Senior Change & Learning Coordinator in plays a critical role in support team lead to drive successful adoption of new systems and business processes through effective change management and learning strategies.This consultant role will manage the end-to-end development and quality assurance of training content by collaborating closely with developers, super users, and process teams ensuring readiness for key project milestones such as TTT (Train-the-Trainer) and EUT (End-User Training). This role also supports overall change management in large-scale transformation initiatives to ensure that change activities are tailored, localized, and effectively delivered.Key ResponsibilitiesManage Learning Asset Developments (S/4 HANA)Work under team lead guidance to collaborate with developers, super users, and process teams to support on process developing training content by using Enable NowSupport to conduct continuous reviews and feedback cycles to ensure alignment with business processes.Coordinate and manage training content lifecycle: version control, documentation, QA checks, and Jira tracking.Review and validate a high volume of transactions in Enable Now.Ensure quality and timely delivery of training materials by coordinating with multiple team members.Communication & MessagingLocalise and deliver communication (key content provided by change management program lead), ensuring messages are crafted and engaging format.Ensure all relevant local audiences are well-informed throughout the project lifecycle.Stakeholder Engagement & Business ReadinessCoordinate and manage key change engagement activities in Vietnam facility.Support Change Management program lead to engage with local teams through communication and follow-up to drive user adoption.Change & Learning StrategyBe an active in supporting change and learning practices across the program.Provide ad-hoc support to projects regarding transition and change planning.Oversee Train-the-Trainer (TTT) and End-User-Training (EUT) activities, including coordinating logistics, facilitating sessions, and ensuring smooth delivery of training programs.Must-Have Competencies & Skills1-3 years’ experience in managing learning content lifecycle for S/4 HANA implementation (version control, QA, documentation, reviews, Jira or similar tracking).Communication Skills: Ability to localize and deliver clear, engaging, and audience-tailored messages in both English and Vietnamese.Skilled in managing cross-functional stakeholders, super users, and process teams to ensure alignment and readiness.Strong organizational skills to handle large volumes of transactions, coordinate Train-the-Trainer (TTT) and End-User Training (EUT) and manage multiple timelines simultaneously.Ability to review and validate high-volume learning assets with accuracy.