Chat Support Agent

Join our dynamic team at D.S Murphy in the Real Estate industry as a Chat Support Agent. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support through online chat platforms.Location: United States (Remote)ResponsibilitiesRespond to customer inquiries promptly and professionally via chatAssist clients with navigating our website and online servicesTroubleshoot technical issues and provide solutionsEnsure customer satisfaction through effective communicationMaintain accurate records of interactions with clientsRequirementsExcellent written communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsPrevious experience in customer service or support role preferredFamiliarity with Real Estate industry a plusQualificationsHigh school diploma or equivalentProficiency in Microsoft Office and chat support softwareBasic knowledge of CRM systemsBenefitsCompetitive salary and benefits packageOpportunity for growth and advancement within the companyCollaborative and supportive work environmentTraining and development opportunities