Chloe Training Manager

MAIN PURPOSEThe purpose of this position is planning and implementing training / development programs to the maison employees in technical, professional and management skills, and also helping employees understand the maison DNAKey Responsibilities1: Develop training programDevelop professional/technical training programDevelop management program for boutique managersDevelop training program for new boutique openingIdentify and analyze training needs at the maison retail boutiques2: Implement trainingImplement management training for boutique managers/assistant boutique managers. Coordinate implementation of technical training Implement initiate trainingImplement training for new boutique opening Implement training for seasonal OMSFollow up with new comers by providing a sponsor checklist and collaborating with newcomer sponsors. Follow up with boutique trainers for in-store training and also organize boutique trainer meetings. Manage logistics for training delivery Collaborate with Richemont Training Program development & implementation for office-based staff/managers3: Manage training informationPrepare and manage annual training calendarManage maintenance and update of training history (list of training program and participants) Manage and control training budget. 4: Assessment of training for improvementAssess effectiveness of training program (by exam or mystery shoppers) and analyze future training needs. Provide feedback about training results and challenges to the management, and propose plans to improve the program. 5: Develop training materialsDevelop training materials (Newcomer, Follow up, fashion basics, etc) Qualifications And Experience3+ years Training experience in apparel/ luxury industryDeep knowledge of luxury fashion businessIntermediate- Business level of English AttributesGood communicatorFlexibleProactiveStrong organizational and coordination skill