Customer Service Representative

The Customer Service Representative will be responsible for delivering high-quality service to clients by addressing their needs efficiently and courteously. Additionally, to support customers throughout their journey, the role involves actively promoting and selling CIM Finance’s products and services. Customer Service RepresentativeThe Customer Service Representative will be responsible for delivering high-quality service to clients by addressing their needs efficiently and courteously. Additionally, to support customers throughout their journey, the role involves actively promoting and selling CIM Finance’s products and services.

Apply Now →ResponsibilityProcess and follow up of all applications and agreementsProvide good customer service and enhance the customer journey experienceCollaborate with other departmentSales and cross selling of CIM productsHandle payments at the counter (cashiering)Handle and follow up of customer queries, complaints, and requestsProfileMinimum SCOne year experience would be advantageousAbility to use Microsoft Office toolsGood communication skillsAbility to remain patient and calm in difficult or stressful situationsAbility to work well under pressureAdministrative skillsWe believe in equal opportunitiesCim Finance is committed to cultivating an inclusive and equitable workplacewhere everyone feels valued and empowered to grow.

We welcome individualsFrom All Backgrounds, Identities, Abilities, And Life Experiences. Diversitystrengthens us. It fuels innovation, drives success, and enriches our collectiveexperience. We are dedicated to providing our team with the support, resources,and opportunities they need to achieve their full potential.