Circle Lead, Treasury Operations Service Partner Support

Execute the Service Partner strategy and ensure value delivery from teams, by curating the team's performance (managing the "what" and holding responsibility of the outcome of the circle) and initiate continuous improvements in the circle based on customer needsLead all teams to ensure performance are within the Service Level Agreements (SLAs).Provide efficient & effective support to GTGM’s business development, system operational support & services.Serve as a “business partner” representing Group Treasury Operations SP to proactively work with GTGM in providing effective fulfillment and issue resolutionStrong adherence to regulatory reporting requirements.Drive continuous improvement and optimization of processes to enhance customer centricity and productivity.Oversee the overall HR and administrative matters for the circle.Execute the Service Partner strategy and ensure value delivery from teams, by curating the team's performance (managing the "what" and holding responsibility of the outcome of the circle) and initiate continuous improvements in the circle based on customer needsLead all teams to ensure performance are within the Service Level Agreements (SLAs).Provide efficient & effective support to GTGM’s business development, system operational support & services.Serve as a “business partner” representing Group Treasury Operations SP to proactively work with GTGM in providing effective fulfillment and issue resolutionStrong adherence to regulatory reporting requirements.Drive continuous improvement and optimization of processes to enhance customer centricity and productivity.Circle vision and Value deliveryDetermine a strategy, in alignment with Service Partner Lead to deliver the long term target for the CircleIn conjunction with Service Partner Lead and other Circle Leads, ideate actionable initiatives for the Service PartnerRemove obstacles and coordinate actions for successful implementation of initiativesContinuously engage other CO/stakeholders to align on priorities and major dependenciesRegularly review report on team performance and examine areas for improvementContinuous improvement of performanceReport the progress of Circle to Service Partner Lead on a frequent basisActively explore and assess opportunities for improvement of results and define (in alignment with Service Partner Lead) feasible steps for Circles within the Service Partner to achieve improvementsCoordination & prioritizationTogether with relative Service Partner Lead, hold responsibility for success of the team in achieving target performance.Align with Service Partner Lead on the objectives of the teams in Circle and remove any misalignmentPlay harmonizing role in alignment of team's objectiveSupport and team management.Understand and communicate performance target and initiatives to team leadsRefine and clarify key issues faced by teams and customers from team leadsEnsure continuous improvement, coordinating with other parties within the Service Partner if necessaryClearly communicate objectives to team leads to motivate, inspire and foster deliveryEvaluate and monitor performance of team and team leads within the CircleClosely work with team leads to ensure team members are evaluated fairly and can improve performanceManage and perform relevant static data verification and maintenance for Treasury’s counterparty in all Treasury-related systems Manage and participate in all GTGM’s initiatives and new products’ implementationsLead, manage and participate in Regulatory and / or Market initiatives involving GTOPS. Execute custodian operation of customers’ stocks and securities accurately and timelyManage Treasury Collateral Management and ensure all MTM Variation Margins are paid / received accordingly.Effectively manage all Group Treasury Operations SP administrative matters