Circulation Clerk

Perth East Public LibraryCirculation Clerk – CasualJOB ID: LIB-24-2025The Perth East Public Library (the “Library”) is recruiting for a Casual Circulation Clerk.Position Overview:Under the supervision of the Library Chief Executive Officer (“CEO”), the Casual Circulation Clerk position provides direct delivery of Library services to the community, including circulation, reference and reader’s advisory and basic technological services according to established procedures and service guidelines. This position provides coverage for absences due to illness and vacation. Includes day, evening, and weekend shifts.Professional Responsibilities: Provides exceptional customer service to patrons including but not limited to:Performs circulation duties including processing in-coming and out-going library materials, holds, fines, and registration of new membershipsSchedules computer and technical support appointmentsProvides basic reference, reader’s advisory and technological services directly to the public, in person or by phone, through knowledge of databases and available resourcesOversees reception by greeting the public, answering the telephone and directing calls to the appropriate partyMay register patrons for library programsAssists patrons with research through knowledge of databases and available resourcesDemonstrates a good working knowledge of programs and services offered by the Library and is able to promote services, programs, and fundraising initiativesAssists with collection maintenance as directedResolves customer concerns and complaints, refers to CEO when requiredMaximizes the appeal of the collection through displays, interactive activities and ensures shelf reading is completedResponsible for keeping circulation desk stocked with supplies. Knowledgeable in Library policies and procedures, able to explain and enforce library policies to patronsProcesses payments for lost/damaged materials, fines, program fees, and room rentalsMay direct the work of Pages when requiredMay be responsible for opening and closing the Library in accordance with established proceduresFollows health and safety policies and procedures, the Occupational Health and Safety Act and other relevant regulations to ensure a safe working environmentMaintains working knowledge of Library Board and Municipal policies and proceduresQualifications, Requirements:Post-secondary degree or Community College Diploma in Library Studies required. One (1) year previous experience or equivalent in a public library setting. First Aid and CPR CertificationProfessional proficiency using Microsoft Office, demonstrated competency with current information technologyAbility to work independently and effectively within a teamStrong verbal and written communication, public relations/customer service skills are requiredExperience with Horizon, Libby and Bibliocommons is considered an asset. Working Conditions:Work involves direct contact with the public. Exposure to disagreeable people and situations can be expectedModerate physical activity is expected including lifting heavy boxes (up to 30 lb), shovelling walkways, and shelf shiftingPosition Details:Casual position with varying hours to include day, evening and weekend shifts – no guaranteed hours of work2025 Library Hourly Pay Range - Grade 4: $22.76 - $27.94 per hourOMERS Pension Plan - optionalCriminal Background Check is required for all Employees over 18 years of age (cost to be reimbursed upon submission of receipt)Competition Closes at Noon on Monday, November 3, 2025. Interested candidates can apply online at:https://townshipofpertheast.applytojob.com/applyAccommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. Requests for accommodation can be sent to Human Resources at hr@pertheast.ca or 519-595-2800 ext. 258.We appreciate all responses and advise only those applicants selected for an interview will be contacted.In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, 2001, and will be used for the purpose of candidate selection.Powered by JazzHRihdriOMTkK