Claims Associate

Job Title: Claims SupportLocation: 11575 Great Oaks Way, Alpharetta, GA 30022Duration: 3 monthsPosition Type: Hourly contract Position (W2 only)Note:Job hours-8:00am-5:00pmJob schedule-Role is 5 days per week in officeLocation-11575 Great Oaks Way, Alpharetta, GAInterview process-phone screen and then in-person -11575 Great Oaks Way, Alpharetta, GA Job ResponsibilitiesDuties may include, but are not limited to:Receive new losses and verifies accuracy of information via coveragePerform all file updates on system as directed by claim repsRegister loss payments on system - We use Claim Vision to manage our claims.Provide customer service to agents, insureds, clients, and other customersProcess authorized paymentsInput data entry correspondence into system, diaries information for claims reps and/or team leader and prepares form lettersTyping, photocopying, indexing and filingAbility to accurately calculate wages, etc. and create professional letters and correspondenceMake call to insureds requesting missing information on the claim filesDirect care when appropriateBasic SE jurisdiction knowledge regarding work comp is a plus Skills:Strong customer service background Insurance is a plus but not required, at least 2-3 years.Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook - We will provide templates needed to complete letters etc., to claimants and insured. Knowledge of computer systems....).There are some templates but may have to create basic responses on their own.They need a good, general working knowledge of Word and the ability to clearly communicate via email in a professional manner. Written and verbal skills are needed, as well.Training will be provided, if needed. The ability to communicate effectively and professionally via the phone or letters is imperative.Committed to high standards of behaviour and performance Experience/Education:2-3 years previous claims processing/low touch claim handling experience.