Claims Handler - Quality Assurance

Company Description:FBD Holdings PLCJob Description:Job OverviewReporting to the Team Leader, you will participate in implementing the Claims Quality Assurance frame work which will include comprehensive claims reviews, compiling succinct reports on finding with corrective actions documented and adherence to specific deadlines.Job ResponsibilitiesDevelop and promote the QA activity and ethos within the Department.Conduct detailed Reviews on all types of claim files.Identify quality and proactivity (including liability and indemnity) issues together with any regulatory or compliance issues.Provide meaningful commentary and observations on Review findings.Identify and complete key themed based Reviews arising from findings.Ensure that all targets and Review deadlines are strictly adhered too.Complete / Co-ordinate reporting and feedback with the relevant Claims Teams.Job ResponsibilitiesEducationMinimum Leaving Certificate or equivalentExperiencesCompetenciesSkills:Analytical skills and a very high level of attention to detail.Strong reporting skills.Competencies:Have a clear understanding of risk, control and the purpose of Review processes.Be familiar with: compliance requirements, legislation, and principles of QA.Have extensive background in claims to include injury claims, pre- litigation and litigation claims handling and motor/ property claims.Be familiar with claim handling processes and proceduresDemonstrate strong organisation and time management skills.Be comfortable with change and flexibility.Previous audit experienceProficient in Microsoft applicationsMCCFooterWe Offer:Hybrid WorkingSkills:Claims Quality Assurance Financial ServicesBenefits:Work From Home Bonus Health Plan Paid Holidays Pension