Client Advisor - Saint Laurent - HARRODS

Company Description Founded in 1961, Saint Laurent was the first couture house to introduce luxury ready-to-wear fashion through its revolutionary ‘Rive Gauche’ collection, symbolizing youth and freedom. This marked a significant transformation in the fashion industry and influenced modern culture. Since its acquisition by the Kering Group in 1999, the house has expanded its prestigious collections under the creative leadership of Anthony Vaccarello. Saint Laurent offers an extensive range of products, including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, and eyewear. For more details, visit our website: www.ysl.com. Role Description This is a full-time, on-site Client Advisor role based in the London Area, United Kingdom. The Client Advisor will be responsible for providing exceptional customer service and building strong client relationships. Key tasks include understanding and fulfilling customer needs, assisting with product selection, ensuring merchandise presentation meets company standards, and addressing customer inquiries effectively. The Client Advisor will play a key role in delivering a superior client experience. Qualifications Strong skills in Client Relations, Customer Satisfaction, and Customer ServiceExcellent Communication abilities for engaging with clients and team membersFamiliarity with Insurance processes and proceduresAbility to work in a fast-paced luxury retail environment with attention to detail and professionalismProven track record of achieving sales targets and providing outstanding customer experiencesA passion for fashion, brand knowledge, and a customer-centric mindsetFluency in English; knowledge of additional languages is a plusExperience in high-end retail or luxury brands is highly desirable