Client Director

Knowledge, Skills, And AbilitiesCandidate must be an aggressive self-starter with ability to build executive relationships and close deals. Critical skills necessary as account planning with an extended team, calling at all levels with customer's organization, and managing partner relationships.Candidate is required to be fluent in English and SwedishRelationship Management - Cultivates relationships with broad groups inside the organization (e.g., executive leadership team, business partners) and externally with key constituents, partners and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships.Strategic Account Development - Identifies key decision makers, influencers/stakeholders across a customer organization and develops/nurtures strategic account relationships. Creates opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to grow customer accounts and expand business opportunities and relationships. Gathers information about customer business challenges/drivers and leverages internal relationships to identify and align resources to meet customer needs.Account Business Planning - Completes and manages complex and different accounts in terms of geography and types of industries by demonstrating deep understanding of customer needs and industry trends; prioritizes time based on the accounts’ value and delegates simplest work to junior associates.Negotiation and Influence - Moves others toward a position, with or without authority, by communicating expertise and a compelling rationale. Engages in discussion and arranges agreements that create maximum value and sustainability for all parties. Establishes the value of preferred alternatives by relating them to the party's needs and exposing problems with undesirable alternatives; envisions and verbalizes potential solutions to areas of disagreement.Market and Product Communication - Demonstrates a deep understanding of product components, design, features and benefits when designing and tailoring the message to meet customer needs.Value Analysis - Displays deep expertise when articulating the value of the company’s products/offerings and how they will increase value and positively impact the customer performance of products, services.Building a Business Case - Identifies the presenting business issue impacting multiple teams and develops the rationale for initiating a project or change. Develops potential business solutions and tactics and conducts broad analysis (e.g., pros/cons, cost/benefit, risks, resources, timing) to determine the viability of various alternatives.Drafts the business case for change and presents recommended solution based on analysis to own leaders.